It’s all good. All my previous VIP orders have been good, except for that one. If you could reship or do something else because of the bad experience, that would be appreciated. But if not, it’s okay. It will just be more expensive for your operation.
Update:
Still waiting on my order to be shipped out which i placed on Sept 5th. Synergy said that most orders have been confirmed and will be shipped out in a few days… I guess we’ll see