How to go about asking for a refund?

L

Lickin

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DIAMOND SPONSOR
Joined
Dec 22, 2024
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I placed an order on a vendor’s website and paid using BTC. The vendor emailed me the next day and said that the item had just sold out and was no longer available. They did not offer any alternatives or a refund. I sent them an email asking for a refund with my btc address but have not heard back yet. What is the normal procedure for this?
 
not really much you can do except wait for a response or cut your loss
 
And loudly name and shame said vendor because thats bullshit,
like seriously thats why dnms have reputation scores / feedback
 
If that's a DBG vendor you should post it on his thread. Then a refund might happen faster.
 
I may end up doing that if nothing happens in a few days. How much time should I give? I am a new member and I have zero credibility.
 
Lickin said:
I may end up doing that if nothing happens in a few days. How much time should I give? I am a new member and I have zero credibility.
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Gather what evidence you can (proof of your order, TXID, proof of funds sent, proof of no response to your inquiries).

I would reach back out to said vendor after 7 days (if they don’t have any specific number of days to wait stated on their menu/instructions). If no response again after another 4-7 days (10-14 total), I think it’s more than fair to publicly call them out
 
yeah, unfortunately you get took every now and again. do small orders for newer vendors or ones you're kinda leery about. or listen to your gut. lotta people get taken every day, just try not to make it a habit, lol.

sorry that happened.
 
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  1. B @ bigblueallda: That sucks @CalFresh do you think it was an inside job? Or someone that knew.
  2. crimp @ crimp: do you live in a dangerous area maybe try moving to the country when you get back on your feet you seem to understant crypto beter then me so youll be on your feet in no time
  3. crimp @ crimp: do you live in a dangerous area maybe try moving to the country when you get back on your feet you seem to understant crypto beter then me so youll be on your feet in no time
  4. crimp @ crimp: glad youre good buddy
  5. CalFresh @ CalFresh: Thanks everyone. My family and I are safe ATM. @mellowella thank you, but they cleaned me out. the shelves are empty but I'm hoping to call in some favors to restock ASAP. @xenxra I will reach out to set up a secure comms channel for us. Thanks again all. Yesterday was tough, but the support I've received from those I can share is with has been a Godsend.
  6. tiquanunderwood @ tiquanunderwood: Mad love to you and your family @CalFresh
  7. xenxra @ xenxra: @CalFresh if you are able to DM me (in a secure manner) the transactions associated with your btc theft, i can look into that part for you at least. i;m still 99% certain if the fbi didn't discard my leads they could have gotten some of my coins back and considering you had your coins stolen within the us, you have a much better chance of recovery than me. unless they went through mixers i could probably trace them myself.
  8. O @ Outsider9173: @CalFresh Haven't been here long but I want to wish you a fast recovery
  9. crimp @ crimp: neck spine surgery 8 ribs broke and scalp split onen about 6 inches
  10. crimp @ crimp: need some help dude im so injured its not even funny dm me for details just need someone willing to help me fust for a week
  11. CnC5 @ CnC5: @CalFresh if theres anything i can do brother lmk!
  12. M @ Mokachin0: @CalFresh email me I may be able to assist
  13. mellowella @ mellowella: I will always remember what you did for me the very first time I donated. I have been waiting to pay that kindness forward.
  14. mellowella @ mellowella: @CalFresh are you and your family safe? You’ve helped me in a pinch and were more than generous, and I’m sure you’ve helped others. How can we help you? Does it help at all if we completely buy out what’s left? Maybe that gives time and funds to restock and rebuild? I don’t want to break any rules here, but please let us know if we can do anything. All on your time of course.
  15. CalFresh @ CalFresh: thanks guys. I'm pulling together what I have left and leaning on the kindness of folks who support me to restock my shelves so that I can keep the lights on. Having my savings drained and my security vanish in an instant is paralyzing and the repercussions will only be realized in the coming days and weeks. for now I'm just trying to stay focused on the immediate priorities for ensuring this doesn't. cause cataclysmic failure to the life I've built for my children and I.
  16. H @ hotdog45: @CalFresh hey man if I can do anything, anything at all to help you get back on your feet let me know. Truly my heart goes out to you. I sent you an email also
  17. G @ gfunkster: @CalFresh im really sorry to hear that. But remember karma is real my man. They just fd their karma for a long time.
  18. Telp @ Telp: @CalFresh Thats so fucked man. Im glad you’re safe! And wishing you the best. What a bunch of scumbags.
  19. 0 @ 0osten: @CalFresh wow man.....I'm glad you're safe. Keep us updated, prayers for you bro
  20. CalFresh @ CalFresh: everyone here is safe. I was here alone.
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