Vendor etiquette vs. expectations.

So I’m new at DBG, however, I’ve spent many years studying this sort of genre.. like since the dawn of the Internet. Is it normal for a vendor to go pretty much silent after receiving payment for mags? I guess I’m used to more acknowledgment… Like.” hey payment received… Tracking to follow shortly.” or something of that nature. I’ve put out a few small orders since being here and that has not been the case in my experience. Are my expectations off? They quite possibly are… And that’s OK.

As a vendor I think communication is 100% very important thats why I always take care of my buyers from the start and keep them informed always. It does not end on their first buy, rather I take care of them on their succeeding buys and transactions and make sure they are treated well like VIPs.