they sometimes don't have product and sends package with a delay , difficult to contact and sends info with lockbox access code after it's been 10 - 12 hrs before returning to sender . I got mine on Sunday at 22:30 with a note "pick it up today" on Monday 10:00 it was gone . I called the courier service and they told me it was waiting since Saturday 9;30 . they promised to reship but it's been 2 weeks and still nothing.. previously I'd been waiting over a month and saw by accident that I have a delivery to pick up , they gave me additional products for free but didnt reply not a word that it will be delayed