Money Gram denied my transaction

[Katrina]

Am I in trouble? Money Gram sent me an email about my transaction to a vitamin shop, and when I called to verify it, they denied the transaction. What do I do now?

 

[2earls]

You won't be in trouble. Did you try to do it online? Much better to do it in person as far as getting denied goes. You will have to use a different payment method for that vendor or a different name and phone number for mg. Just know that if you use a fake name, you can't get your money back if the clerk makes a mistake you don't catch or anything else that could go wrong.

If the vendor doesn't have alternative payment methods, maybe get a friend to send for you? People get denied all the time  (especially online), so don't worry about being in any trouble.

 

[aintnouse]

I had a similar problem using Mg awhile ago.  My kiosk transaction was denied and I spent about 20 mins on the phone with them and they assured me that my online transaction would go through.  Alas, it did not.   They denied it and when I called them about it, dude was an ahole.  I merely added an initial to my name and changed my phone number and address on my kiosk profile and I have not had any trouble since.   As @2earls said.....always best to do it in person.  You may have to switch to Wu to complete your transaction.  Just make sure you proofread everything before you hand over the money.  Going back to the store after getting an email from a vendor saying they cant pick up is no fun!!!!  Good luck!!

 

[Katrina]

thank you both! All is seemingly ok now!