Hi
@mammajo I had that happen with western union about a year 1/2. I always went to my local grocery store in person. I had made several successful orders before, but for some reason they refused to send that time. I was mortified and did get my money back, but it was a hassle. I have never tried it again. The same thing happened with Xoom too. One order went thru, but the next was refused and they asked me a lot of personal questions. I told them that my nephew had gotten onto my computer and probably did something completely stupid. So, I have shied away from these money transfer companies. Try and ask your vendor if they take other payment options.
Good Luck and PM me if you want to chat.
FS