Opinions wanted on how to dispute card charge

[Flameimp]

Hello all. A sleep product was purchased by a friend. The company is recommended on this site. The amount spent was almost $ 400. The product didn't work at all. Not one bit. Had been getting same thing from a blacklisted company that always worked. But, they quit communicating, so the new company was tried. Would like to dispute, be he wants to know what to say to credit card company? What the product was? Any good ideas? 

 

[PTFC]

Hello all. A sleep product was purchased by a friend. The company is recommended on this site. The amount spent was almost $ 400. The product didn't work at all. Not one bit. Had been getting same thing from a blacklisted company that always worked. But, they quit communicating, so the new company was tried. Would like to dispute, be he wants to know what to say to credit card company? What the product was? Any good ideas? 

Supplements, vitamins etc?

 

[Flameimp]

@PTFC, thank you for the reply. What kind of specifics should be given? The cc company is asking for specific details. (I'd like to report the company on this forum also. Didn't see them listed on companies that should be blacklisted. I help this friend out a lot, so I wrote emails and got on the phone personally with the owner, and he thought it it was me who was ordering and told me real specific details about what is going on. I would like to warn others, as my friend is out a lot of money, at the moment. I want to warn other people before they lose money.)

 

[PTFC]

@PTFC, thank you for the reply. What kind of specifics should be given? The cc company is asking for specific details. (I'd like to report the company on this forum also. Didn't see them listed on companies that should be blacklisted. I help this friend out a lot, so I wrote emails and got on the phone personally with the owner, and he thought it it was me who was ordering and told me real specific details about what is going on. I would like to warn others, as my friend is out a lot of money, at the moment. I want to warn other people before they lose money.)

Certainly post them in the blacklist if they aren't mentioned anywhere.  As for specifics,  it really is a case of taking your pick, a little research on pricing of vitamins and supplements should assist. I'll PM you and you can give me details of the vendor.

 

[Flameimp]

Certainly post them in the blacklist if they aren't mentioned anywhere.  As for specifics,  it really is a case of taking your pick, a little research on pricing of vitamins and supplements should assist. I'll PM you and you can give me details of the vendor.

So I did what you advised and posted them in the black list section, but it isn't showing up. I also posted advice a few weeks back on another medication and helpful information and I'm not finding that either. Is it still pending approval or what could be going on? I don't want other people to be taken by a company that's no longer a good business. They cost my friend a large sum of bucks.