Warning: My Experience With ROIBUSINESS – Order Shorted by 10g

[Sweatergod]

i want to share my recent experience with a vendor named ROIBUSINESS so other people can be aware.

I placed an order and paid for 14g of product. The package arrived on Monday around 2 PM. I didn’t open it immediately because I was working, so it stayed sealed for two days.

On Wednesday morning when I had time off, I recorded myself opening the package and took photos of the entire process. As soon as I opened it, I noticed the quantity didn’t look like what I ordered. I then weighed it on a scale and it came out to 4g total, meaning the order was short by 10g.

I immediately contacted the vendor and sent all the photos and proof right away. I did not use or touch any of the product beyond weighing it.

Instead of reviewing the evidence and working toward a solution, the vendor repeatedly responded that it was “impossible” and that they “always check multiple times before sending.” They also claimed they don’t send smaller quantities of that item.

However, the fact remains that I paid for 14g and received 4g. Mistakes can happen in any business packing errors, scale issues, or miscounts but what matters is how the vendor handles the situation afterward.

At this point the vendor is continuing to deny that a mistake could have happened despite the evidence provided.

I’m posting this so others can be aware and decide for themselves. If ROIBUSINESS chooses to correct the order or resolve the issue, I will gladly update this post, but not looking like likely because they’re just claiming ignorance and that I am incorrect. Even with visual proof.

 

[Sweatergod]

UPDATE he claims I’m the scammer.

You need to search and find other place to try all of these Scamm attempts.
Here we not support ``Less weight or Wrong item`` as all scammets try to claim.
Sorry, but here this not work

My response:

It’s honestly insane that you’re framing this like I’m “trying to get over on you” especially considering I spent a significant amount with you on my very first order. That’s not what happened here. I didn’t scam you. You sent me the wrong quantity. That’s the reality, and your ego is too big to acknowledge that a mistake was made.
The math doesn’t lie:
∙ USPS flat rate envelope: 1.5 oz
∙ 4 mags received: 0.14 oz
∙ Packing supplies + Mylar bag: 0.5 oz
∙ Total: ~2.2 oz which matches exactly what USPS recorded for the package.
If 14 mags had actually been included (0.49 oz), the package would have weighed 2.6–2.7 oz. That’s a significant difference and USPS records show it only weighed ~2.2 oz. The numbers don’t lie: only 4 mags were in that package.

I have a full unboxing video from start to finish, photos sent immediately after opening, and individual weights for every item all of which match the USPS recorded weight perfectly. I provided all of this evidence right away, and you dismissed it as “impossible.”
So let me ask simply: if you packed 14 mags, where did the other 10 go? The weight evidence makes it clear 4 mags were shipped, not 14.
Packing mistakes happen. No business is perfect. The difference between a good vendor and a bad one is whether they own the mistake and fix it. Instead, you keep insisting your operation is flawless and that errors are impossible even when the evidence says otherwise. I paid for 14 mags and received 4. That’s a 10-unit shortage, and the proof is undeniable. At this point, it’s clear you’d rather protect your ego than do the right thing and that’s not how a legitimate vendor operates.

Anyone can look at this evidence and draw their own conclusion.