After a very tough several days and weekend trying to get the truth and my order form Tony, I feel obligated to provide a quick review of the outcome and my position moving forward. As of last Sunday I was certain that there would be no way in hell that I would every use this vendor again even if I was lucky to receive my initial order. That said, I have to say that I've never experienced such emotional ride with any of 20-30 SY vendors that I've used in last 12 years.
As of Tuesday, 5/5 this guy has been nothing short of being unparalleled and setting a new standard in the industry. Not only did he delivery on an order that I never thought I would never see, he made up for my troubles by sending me an additional quantity of my preferred the next day. He sent me magnitudes more than any other SY vendor has every sent me as a way of making things right...I mean exponentially more .
I've been loyal to A for quite some time, and probably still am, but he has been out of inventory for what seems forever. Not to get into a debate about SY supply chain, but I was certain that they all used the same Jefe to get their supply. However, after all of the shipping issues last week, Tony seems almost magical in the way he replenishes his inventory pretty quickly and delivers his orders. Its surprising because A used to always delivery within a few days of being out of stock. But now, not so much. I tried to place more than a half a dozen orders with A over the last month with very little success due to limited inventory.
Very long story short...Tony has far exceeded anything that I imaged possible with the SY vendors. I wish all good luck with their ride...it aint easy but when is good, its GOOD.
I am so glad that Tony turned out to be everything that he wasn't...I came so close to labeling him as a total scammer but much to my dismay, he is proving to be the bell cow for me!