Coingate/Simplex

[cassandra]

Hey,

Anyone know what the deal is with them? I have used them always when I shop vitamins , and it has never been a problem. But now.... yesterday I tried three times, but one timed out, and the others took so many hours I eventually cancelled the transaction. They claimed it took long because it has to do with the bitcoin change something... I guess value ? I have no clue. So I emailed them today and they said I could purchase bitcoins, shouldn't be a problem. But -now I see it can take up to 48 business hours for them to transfer bitcoin to my wallet. And all that time they have a hold on my credit card.  

I just want something to be easy. Why cant it just be easy.  

Is there any other website we can buy bitcoin using credit card without any fuss and muss? I just can't deal with fuss and complicationns right now. My life is a mess, so I need something easy! 

 

[cassandra]

This is what they tell me: 
 
 
Thank you for reply.
 
Please, be informed that each transaction has to be verified.
This is done to ensure the security of our users and the transactions.
 
We are working round-the-clock to make sure you receive answers the soonest, however I am unable to advise on the exact time it may take to proceed the transaction.
 
I kindly suggest you to wait until the maximum time possible and if the transaction is not processed by that time, you may contact us and we will cancel the order.
 
In case of having any questions, please, do not hesitate to contact us.
 
Sincerely,
Ana

 

[cassandra]

It ended well. It took a long time, but I got my coins and could make my purchase. 

 

[Admin]

https://www.trustpilot.com/review/simplex.com