Do you think you are an empathetic customer？

rcchem66

rcchem66

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Joined
Mar 31, 2023
Messages
156
When your supplier has a temporary problem, will you choose to wait patiently or scold him?

I think JDC is a good example.

and you?
 
Never had that problem. It's been they either follow through or take the money and ghost. If communicated and they were generally reliable I would be patient. Always get nervous when spending large amounts.
 
Never scold, let my anxiety get the better of me but 1: this isn't Am0zon. 2: cooler heads prevail from start to finish. Like going to the p.o. and complaining for example. I'm guilty of panic-emailing in the past. But look at both sides. In this business, the issue is generally communication related and some vendors have busier lives than others.
 
I have some of the best customers when it comes to empathy. It always surprises me when I think about that, especially since my main product is amphetamine and you'd think the hotheads would be more common. Not so...

A very civilized group.

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