Well I don't know about that.Ive heard nothing but posative things about ttm all over this forum. I cant wait till this strike is over so I can order.
i received a response from ttm overnight indicating that they can't be certain but they are informed that orders sent out on or before 9/15 should be ok but maybe a little slow. i did not inquire about post 9/15 orders.I could be mistaken but I believe that having a photo of a torched mail van in one of the strike stories is not a good sign for us.
Just for the record I have a package mailed on the 15 so I feel everyone's pain.r
excepted (not processed) or accepted??I'm about to go postal if this strike doesn't end soon. I've been so happy to get love letters from ttm for 2 years now. This is starting together depressing, I had a good thing going. Meh, feeling super bummed now. Has anyone messaged vendor about refunds. I ordered on the 16th then after cc was excepted I got the devastating news about the strike.
You like getting love letters? Lol!I'm about to go postal if this strike doesn't end soon. I've been so happy to get love letters from ttm for 2 years now. This is starting together depressing, I had a good thing going. Meh, feeling super bummed now. Has anyone messaged vendor about refunds. I ordered on the 16th then after cc was excepted I got the devastating news about the strike.
I have just submitted a message to them telling them that i hope the strike ends soon for them and for their customers and asked politely for a refund on my order. I will update as soon as i hear back from them.Has anyone messaged vendor about refunds.
You are correct, it says once an order has been shipped refunds are not possible. Yours has not been shipped, right? If so then simply ask for a charge back. It may prevent you from ordering in the future, but they can't dispute it if the order has not been shipped.Under their Policies it states:
"Refunds
Refunds are not possible once an order has been shipped. Should for any reason you be unhappy with your purchase, this does not entitle you to a refund, any more than it would with your local pharmacy or doctor. If you are unable to accept this condition of sale, please do not order from us."
If your status is in a CC Authorized state as mine is then technically we should be eligible for a refund according to their policy.
Correct, It has not been shipped yet. Just says CC Authorized. In my message to them i stated that i hope the strike ends soon for their business and for their customers. I also stated that i looked forward to doing business with them again when all of this clears up.... SO... Hopefully they will allow future orders from me after the smoke has cleared as they are my favorite IOP. Until then ... Jim is gonna be the man. /default_smile.png hahaYou are correct, it says once an order has been shipped refunds are not possible. Yours has not been shipped, right? If so then simply ask for a charge back. It may prevent you from ordering in the future, but they can't dispute it if the order has not been shipped.