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Will my order dispatched  16th March that I have not received be reshipped out to me in the Uk , or only if I paid for the insurance , which I didn't as I have never had a problem before

 
VCH said:
not to rain on anyones parade but LL received today... said the contents of package.. anyway...it happens...due to the nature of the buisness.

VCH
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hey look at it this way - at least you RECEIVED something so we know it was mailed. What was the mailed date and general area? 

Sorry for your loss but at the same time at least now you know what happened

 
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gc1967 said:
Will my order dispatched  16th March that I have not received be reshipped out to me in the Uk , or only if I paid for the insurance , which I didn't as I have never had a problem before
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Yes it will be eligible for reship even for us in the UK along as it falls within the period that they acknowledge as being their fault. I know for definite this extends to the 15th of March as I received an email stating so. I'd email them and see if your order falls within the problematic time frame. Hope that helps.

 
SaintAlien said:
hey look at it this way - at least you RECEIVED something so we know it was mailed. What was the mailed date and general area? 

Sorry for your loss but at the same time at least now you know what happened
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original mil date was Feb 15 

gulfcost U.S.

 
Reship on 3/31 received 4/13.  Midwest     Really hope all of the doom and gloom eases up.   Some of the posts have been down right depressing.    So ... Here we go..... Happy. Happy.  Joy.  Joy .....  Letters are arriving

 
Looking back at these posts, is it safe to say none of those received were the original mailings? All recent arrivals have been reships. Just trying to clarify. I guess you could pick this situation apart for days so here's hoping to more successful letters. 

edit:i see one original. should read more carefully next time

 
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Sorry for going a bit OT, but I am facing some quite severe legal problems for a order from Top10 which I did not receive last year. Hard to believe, but it seems that after a whole year passed, customs are starting to make trouble.

I live in Western Europe, a country, TTMU is not shipping any longer. There were some members from german speaking countries in this board discussing Top10 and other topics related to problems ordering to the EU. So if any of those are still here or any others who are aware about the actual situation within these countries, I would be happy if you would contact me by PM.

Thank you

 
reisebus said:
Sorry for going a bit OT, but I am facing some quite severe legal problems for a order from Top10 which I did not receive last year. Hard to believe, but it seems that after a whole year passed, customs are starting to make trouble.

I live in Western Europe, a country, TTMU is not shipping any longer. There were some members from german speaking countries in this board discussing Top10 and other topics related to problems ordering to the EU. So if any of those are still here or any others who are aware about the actual situation within these countries, I would be happy if you would contact me by PM.

Thank you
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What did you order and what quantity as severe legal problems from what they sell is unlikely unless you ordered a massive amount. That's when they think you have ordered with intent to supply.

I'm sure you won't be mentioning this forum if asked how you found TTM?

 
My order from the 16/03 is lost in the abyss , emailed them 6 times this week but not a reply , will give them til end of the week and then I will be contacting my bank

Its that old adage once they have your money they don't give a feck 

i was a real customer to them and have given them so many chances to sort it out but nothing , there loss as I have found a top notch seller now

 
Ordered TTM, rec'd e-mail "shipped" on March 1 and March 2, 2016

Today April 14, 2016--still have not gotten either of two packages (order split into two envelopes)

Have sent e-mails inquiring about re-order, asking them to double check if items shipped, NO RESPONSE

Conclusion--F'd out of about $400, have used in past, now seeing warning, going to go back to other vendors

Hope this helps someone (I live just South of the Mason-Dixon line, USA)

Leigh Anne

 
Original order 3/2

rehipped 4/5

recieved 4/14

S E us

 
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Jayk said:
Original order 3/2

rehipped 4/5

recieved 4/14

S E us
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Did you have the insurance on your order?  And they answered your e-mail when you hadn't rec'd your order in a reasonable time?  I'm just trying to figure out my next step--I did not have insurance on mine & it's been about 5 weeks w/no notification of seizure or customs issue...Thanks..

lisalovely said:
i got mine yesterday from an ordered placed feb 20
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Did you contact them, or did package just show up magically after all that time?  If you don't mind, are you in US, too?

 
Leigh Anne said:
Did you have the insurance on your order?  And they answered your e-mail when you hadn't rec'd your order in a reasonable time?  I'm just trying to figure out my next step--I did not have insurance on mine & it's been about 5 weeks w/no notification of seizure or customs issue...Thanks..

Did you contact them, or did package just show up magically after all that time?  If you don't mind, are you in US, too?
Click to expand...
I had insurance on mine I contacted them at the three week mark and then just wrote it off as a loss but it showed up unexpectedly 

 
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  11. xenxra @ xenxra: @Poppycock i can't recall if this popped up when I did my order however it's letting me bypass that section of checkout by just toggling "None" on the 3 marked checkboxes. Worst case scenario they just refund you after checkout. I would just try that if you really need it for medical purposes. My gut is telling me this is what I had to do but like I said, i can't recall 100%
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