Igloorx

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I put in first order with this vendor a few weeks ago. Still waiting on product. I am anxious to test the quality

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Hey Xegh, what part of the world are you in approximately?

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The vendor on this site is falling out of stock for Rits quite often. The site has been writing "out of stock" for the last week or so again. Does anyone have any info on when they will have it in stock again and if not any time soon, any ideas on potential suppliers that could be relied upon (other than SL)?

Thanks.

 
I had order shipped on Feb 3 can anyone tell me at what point I should just chalk it up to lost or not coming ?

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I had order shipped on Feb 3 can anyone tell me at what point I should just chalk it up to lost or not coming ?

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With this vendor it's hard to say mate i have not been using since ttm has been like clockwork but i have had a order take up to 25 day's your's is over that i was about to give up my only advice is to email vendor and ask what you should do wish i could be more help.  /default_unsure.png

God Bless,

kindsty

 
I have posted my order on the 17th, seems to me like they have some decent prices compared to what you find around Houston. I will keep everyone updated. If you could tell me what kind of stealthy package to be looking for so I do not throw it away that would be nice! Thanks.

 
They made me wait over 1 month on "processing" and then when I finally e-mailed them, they replied that it was shipped. Then, on a very bizarre note, a day later they emailed me and said "sorry, supply is difficult to get .... " , almost as if sent by two different people claiming two very different things. So I have no idea whether it actually shipped or not, and I have not gotten it. Order was placed on Jan 20ish and it is now March 20. So, that's like 3 months I've been waiting. Not very cool. I don't think I would use them again.

 
Was the order to big @mod? I placed mine the 17th , shipped the 19th... I will keep yall posted

 
@ryanavera. No, thats the thing. It was just 2 x 10 sample. Like wtf right? Probably giving me lower priority because of that. But I only did that because they were sold out on the bigger stocks, I couldn't even order more than 20 units at a time. I'm very jealous other people such as yourself have had much better success with them. Anyway, I'm glued to the mailbox daily and I'm added to their restock notices. So, if it does come, and I'll post if it does, then I'll consider they probably sidelined me because of my small order size. It sounds like they don't even want additional business in that market though, or couldn't handle it even if they wanted.

 
My samples finally came and only half of it. You don't split 24 units into 12 and 12 -- so obviously they messed up. Damn these people. The product is good though.

 
@Mod

Well thats good to hear that it came in , did you ever log back in to see when the ship date was ? I would of checked it every other day , they have been pretty good when I contact customer support...

Glad the product was good though... Maybe it was the small amount, i had a total of 130 units and it was processed the 17th and shipped 19th... still has not arrived but only been 8 days....

How did you like the packaging? discreet enough

 
Yeah ship date was Feb 28 and got a few days ago, only half of the small 24 samples I ordered, but then they emailed today to let me know that Feb 28 was the shipping date for the 2nd half, not the first half, and that indeed they split it. Who knows what the real deal is... Why would they need to split on 24 units? They claim it was supply issues. I appreciate them trying to get me whatever they have as soon as possible, but if they have such supply/demand issues, why not reset price and let market forces do their thing, not v biz savvy. 

 
Shipment was fast, 10 days from overseas for vitamins

good , sometimes slow customer service

Great packagain..

overall I give them an 9

 
yeah Xegh, that's a quick turn-around if you're from where i'm from, which is only a guess. So this iop seems kinda hit or miss given the last month or two of posts - some took months, then some bang del riteaway

 
I never received my order from 02/26

No answer to emails anymore.

STAY AWAY

 
Maybe selective scamming. I will investigate this further and depending what I find out may suggest blacklisting. I ordered 4 times over the last 9 months and received all them and incredibly quickly quality was also very good. Have not used them though since my last post about them. I will contact them directly and see if they are willing to open a discussion about whats been going on.

If you have ordered and not received and have not previously mentioned it on this thread please do so now so I am better informed on the scale of missing orders.

Hope we can get to the bottom of this.

Xegh

 
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I never received my order from 02/26

No answer to emails anymore.

STAY AWAY
@boygirl

If you keep bugging inquiry@igloorx.com the customer service will eventually respond...

I am going to now because what you said worried me...and i will let you know what they say

 
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