I actually got a response (after I threatened to post their scam site all over redditt, on here, and DREAD) offering a refund but they asked me to go through the site to report the problem, and guess what! Their report problem button doesn't work! They, again, haven't responded SMH! I'll give them a couple more days to respond and refund otherwise I'll review bomb them the F- out of existence! Tick tock, tick tock!