Moneygram Problems

[386dc]

an OP i use recently switched the MG receiver name and didnt let me know. they said they got the money anyway but i am a little concerned any idea why they switch names? is it flagged in the system? just wondering if anyone else has had this happen

 

[Khalifa]

I would contact the vender before placing an order. Sometimes trusted iops will change their receiver for just that reason to not be flagged. Yes I have had it happen and the iop (In my case) was quite nice and allowed me to use another receiver.

My advice is to simply be polite when asking.

Best of luck

~Wiz

 

[Guest]

I would contact the vender before placing an order. Sometimes trusted iops will change their receiver for just that reason to not be flagged. Yes I have had it happen and the iop (In my case) was quite nice and allowed me to use another receiver.

My advice is to simply be polite when asking.

Best of luck

~Wiz

That is just what do so this way there is not confusion because sometimes they do change most likely for security reasons I would imagine.
Just on a side note: Khalifa, I'm a receiver if you know what I mean.

Sis

 

[headbanger]

I just tried to wire a payment to Jim and it seemed to go through alright but then I got a message to contact customer service. After a brief conversation to validate some other personal information, I was told the wired was denied and the woman did not have details. I don't know if I gave a wrong answer but she asked what the payment was for and I said electronics and what website and I told here I didn't recall the name but I felt confident from contacting the gentleman that it was legitimate. I am little spooked as to why it happened. I was told to send the money just like this. Seems like it was flagged for a specific reason. Any thoughts or comments? Thanks

 

[ally]

Go to a local Mg store/agent..much easier than online.

 

[Heisenberg / HNB]

^ That. Go in person, and you are never "buying anything"! Its money for a friend, relative, etc.

 

[99 Luftballons]

Also, when they ask if you want to send a message. Say something like" Love you" or "Hows Mom". OR "Lube please" something real personal....you get it

 

[Acecard]

If you are in the states Wal mart has the best MG send rates for in person transfer & like Heisenberg said above it is ALWAYS a send to a friend/relative NEVER for goods or services, thats an easy way to get rejected.

 

[headbanger]

Man, thanks for all of the suggestions.Jim said to use WU so i went to the local pharmacy. There was a phone you call from, talk to a rep without any personal questions then take the comfirnation number to the cashier. I should have asked you guys the question before I tried to make the payment. Thanks again everyone, this is a pretty cool place.

 

[FrankieGirl]

What they said ^^^

I always said my son, brother, uncle, whoever was working with the church and it was my donation for the home, church, hospital whatever they were building...have your story ready in your head so you don't stumble on it. Never say youre buying something!

FG

 

[headbanger]

Yeah Frankie I'm ready now. I did stumble a bit with MG but I'm going with WU from now on. I always tell myself I'm not that stupid to learn something new. Thanks man.

 

[ifoundmyfamilydoctor]

I always use MoneyGram to send money to Jim insted of WU as WU charges WAY more of an expensive fee. It seems like even when I send a few hundred bucks through moneygram the fee is just a few dollars unlike WU when it is a HUGE fee. Also, you NEVER tell them you are sending money to buy something. WU and MG are used by internet scam artists all the time, they advertise that they are selling somethingm you send payment and they send nothing and cut contact with you and there is absolutely nothing WU or MG can do about it, once the money is sent its gone. They cannot recover it for you. That's why it says in big letters at the counter of WU or MG "Do NOT send money to any person you do not know personally"

 

[brightnail]

I had a horrible time using MoneyGram for the first time today. I went to the one inside a nearby walmart. When the lady saw that I was sending to Mexico, she got really intrusive, saying, "Do you know these people? Have you met them? In person?" I said yes, that it was for my cousin. She tells me, "Well, if your sure it's your cousin. I've just seen a lot of people get scammed lately, and once this is sent, it's gone."

To make matters worse, even though I spelt the name correctly on my form, the Moneygram woman typed it in wrong in the computer (substituting a C for G). So when my vender went to pick it up, he couldn't receive it. What should have been an easy fix though, was not. I went back to Moneygram to have them fix their mistake in the name, and they tell me that the money had already been received. Somehow, the Moneygram store my supplier went to to pick it up, they marked it was received, before actually giving the cash and realizing the name error. So now it says it was receieved, when it definitely was not.

Now I have to put my vender in a position of having to advocate for the money with their local Moneygram, or else I'll have to open up a "case review" to get the money, which could take weeks. Man! This is some sucky beginners luck! The vender's been great about it though, really patient with me. This has already made me miss my opportunity to receive my shipment over the weekend though. I don't want to be set back even further.

Has anyone else had these sorts of problems with MoneyGram? It's like, no one wants to be the one to step up and fix it. They just wanted me to call all the different stores and my "cousin" to fix it. Not very helpful at all. Next time I'm going to have to go with Western Union.

 

[brightnail]

Spoke to my vendor today and they were able to finally get the money from Moneygram. Apparently they were able to look back and see that their paid-out account didn't match what their computer stated they had given. What a hassle! Do people, as a whole, usually have better luck with Western Union. Or am I the only one that's had such rotten luck with MoneyGram. Not sure if I'm willing to try them again or not.

 

[Shane032]

I always use WU if available, in person at a place like Walmart. Always triple check the receivers name before leaving the store, as they tend to mess this up relatively often

 

[brightnail]

I've definitely learned my lesson on that one!

 

[jc21np]

What happens if you send to a receiver that eventually gets banned?

Would you be banned from sending through that service again?

 

[davinciphoto]

So I sent my source through MG as I have many times in the past. This time I get a phone call from MG telling me the area I am sending to is very well known for scamming and started asking way too many questions. I was quite uncomfortable. I just played it off and said I was buying a camera from a guy I met on a photography forum and I have known him on there for years. I really do not know why its the Customer service reps business to know why or what I am sending the money to. Anyway, so she tries to get it approved and MG actually declined the transaction stating they would not send money to that area. Has this happend to anyone before? I have always sent through MG for around $700 or so...this time was $1002.50. Is the $1000 the RED FLAG for MG? I am now trying Western Union....lets hope that works better.

M

 

[Jewbacca]

So I sent my source through MG as I have many times in the past. This time I get a phone call from MG telling me the area I am sending to is very well known for scamming and started asking way too many questions. I was quite uncomfortable. I just played it off and said I was buying a camera from a guy I met on a photography forum and I have known him on there for years. I really do not know why its the Customer service reps business to know why or what I am sending the money to. Anyway, so she tries to get it approved and MG actually declined the transaction stating they would not send money to that area. Has this happend to anyone before? I have always sent through MG for around $700 or so...this time was $1002.50. Is the $1000 the RED FLAG for MG? I am now trying Western Union....lets hope that works better.

M

Not knowing where you sent the funds, geographically speaking, I can't speak to that part of the equation. However, what I can speak to is that any international transfer in excess of $1000.00 is flagged for additional scrutiny, at least in terms of MG's general policy. However, similar scrutiny is applied to transactions in excess of $500.00 when high risk countries are involved on either end of the transaction. Obviously you haven't had any trouble with payments over $500.00, but this transfer being in excess of $1000.00 is almost certainly what created the issue. Going forward, I would recommend selecting "no" when asked if the transfer is for purchase of goods and / or services. An affirmative answer to this question also serves as a fraud / money laundering red flag in their system with international transfers, so if you did indeed select "yes" to this question, and the transfer was in excess of $1000.00 as stated, then the combination of these two factors likely caused the transfer to be declined. Hope that's at least modestly helpful. Best of luck with WU.....