That’s what I am going to do. I told him I’m sending him 10ml, actually sending him 30ml as a show of good faith, but this dude literally used ai to write a 2 page long, detailed complaint attacking my character, saying the burden of proof is on me, trying to guilt trip me because he didn’t take pictures, all sorts of crazy stuff that I don’t have time for. He’s not the kind of customer I want. I’ve got too many lovely people who I enjoy dealing with, but in the VERY UNLIKELY event he is telling the truth, I want to make sure he gets what he paid for.Id probably send a 10ml research bottle for the sake to avoid an argument. Then I'd flag the username attached to the donation so u are aware if the same user reports spillage in the future.