- Joined
- Mar 1, 2025
- Messages
- 4
Just chiming in to add to Rift's massive pile of positive reviews. As others have said, this is a very solid vendor that provides high quality products. When mistakes are made, Rift is quick to respond and rectify the problem.
So far I've placed three separate orders. My first one got stuck in limbo on their website somehow, so I reached out to them via email after a week or so passed. They apologized for the inconvenience and threw in an extra 25 bromaz tablets for my trouble. The product arrived without any issues.
My second order was for a few different products, but one of them was missing. I tried reaching them through the same email address as before, but my emails were getting bounced back, so I posted a comment on this thread and they responded quickly asking for my order number. Once I gave them my info, they immediately sent out the missing product and it arrived very quickly, which leads me to believe they probably paid for an expedited shipping option so it would get to me faster.
My third order was again missing a product. I contacted them here again, and they again apologized and told me they would promptly send it out. Unfortunately, this time they sent out only 1/3 of the amount I ordered. At this point, admittedly, I was a bit annoyed, but they were very apologetic and sent out the full amount of the order immediately after I contacted them.
Here's the point... I'm not sure what the reason was for all the snafus, but in this particular business, you'll be hard pressed find a vendor more honest and accommodating than RiftChems. I've dealt with other vendors in this market that will short you or "forget" to include something in your order, and then will ignore you when you inform them of their mistake.
In terms of product quality, I've had zero complaints. In terms of variety, they have a pretty great assortment of options (especially when you take their off-site menu into consideration). They also are very good about posting updates about their selection and potential delays that may be experienced during shipping. Their website is easy to navigate, and ordering is straightforward.
Overall, Rift is an excellent vendor that you should not hesitate to use for your research needs. They make customer satisfaction a high priority, and they are accommodating and quick to respond if there are any issues. Highly recommended!
So far I've placed three separate orders. My first one got stuck in limbo on their website somehow, so I reached out to them via email after a week or so passed. They apologized for the inconvenience and threw in an extra 25 bromaz tablets for my trouble. The product arrived without any issues.
My second order was for a few different products, but one of them was missing. I tried reaching them through the same email address as before, but my emails were getting bounced back, so I posted a comment on this thread and they responded quickly asking for my order number. Once I gave them my info, they immediately sent out the missing product and it arrived very quickly, which leads me to believe they probably paid for an expedited shipping option so it would get to me faster.
My third order was again missing a product. I contacted them here again, and they again apologized and told me they would promptly send it out. Unfortunately, this time they sent out only 1/3 of the amount I ordered. At this point, admittedly, I was a bit annoyed, but they were very apologetic and sent out the full amount of the order immediately after I contacted them.
Here's the point... I'm not sure what the reason was for all the snafus, but in this particular business, you'll be hard pressed find a vendor more honest and accommodating than RiftChems. I've dealt with other vendors in this market that will short you or "forget" to include something in your order, and then will ignore you when you inform them of their mistake.
In terms of product quality, I've had zero complaints. In terms of variety, they have a pretty great assortment of options (especially when you take their off-site menu into consideration). They also are very good about posting updates about their selection and potential delays that may be experienced during shipping. Their website is easy to navigate, and ordering is straightforward.
Overall, Rift is an excellent vendor that you should not hesitate to use for your research needs. They make customer satisfaction a high priority, and they are accommodating and quick to respond if there are any issues. Highly recommended!