Hi Everyone,
This is a great thread, High Tide, full of useful info and lots of great ideas from everyone. I am taking copious notes!
I am faced with a couple of dilemmas and maybe someone can help me out.
1. Windows XP is end of life on 4.8.2014, meaning, don't call Microsoft, email or carrier pigeon them for info after that. More importantly they will no longer provide security patches so one could say I am SOL for anyone I work with who stays on XP or has XP apps that don't run on Windows 7. Windows Easy Transfer doesn't help with proprietary application compatibility and I'm stuck doing some firewall juggling so the apps can be used. So, in effect, XP's broken and needs to be fixed. There is no direct upgrade path from XP to Windows 7 Pro and I've got a lot of people I am responsible for getting upgraded. I've tried going to Vista first then to Win 7 but that is causing me all kinds of other compatibility issues. I have to do a clean build for each person. I am using WAIK which allows me to make an image and customize the deployment which is really nice, but it doesn't help with home-grown applications that worked on XP but don't work on Windows 7. What do I do? Does anyone else face this?
2. This problem is not specific to any one OS platform. Since I am responsible for a lot of people's computer problems, I have been using a mix of remote access programs to help them. A lot of it involves showing people things from their own PC (we both have to share the same screen for training) so a VPN isn't a total solution. I had been using Logmein Free, but those of you who use this probably got a little love letter from them recently saying it's no longer free. I've always been a fan of Teamviewer, but they limit free sessions to five minutes and then Boom! Bye bye. I'm not a big fan of VNC because on Windows you have to do a one-to-one NAT to get to the endpoint by IP address even if you change the port assignment and this is a pretty nasty security vulnerability. Also, on Linux (at least Fedora and RHE) the VNC server side won't respond after a reboot unless someone manually allows the session in Gnome, which kinda defeats the purpose. I've been given a few month's reprieve by Logmein after which they want money to keep using it, and changing a lot of computers from one remote software to another - via a remote session - can be dicey. Yeeesh! Has anyone else run into this and what are you doing for free remote control?
BTW, in case you haven't guessed, no one wants to spend money so something like Citrix is not on the table.
I really like this thread, always need help from time to time and maybe I can even help once in a while so any suggestions would be appreciated!
Regards,
PR