US-US vendor

Emailed vendor last week and was out of stock but told me to hit them up next week. Did today and no reply. Interested to see their menu

 
my apologies to everyone that did not receive a reply to their inquiry. I have been slammed with request from people that have never ordered from me before and i can barely take care of my repeat customers that have been there since day one. Please do not be offended, I am trying to get more inventory in line to serve as many people as i can, but I don't think its fair to make my regular customers go without just so i can take on a few new clients. If you are persistent enough, I will eventually get to you. Just remember, i have very limited inventory, no benzos or addys, and i will not ship express anymore, in the past 2 weeks, i have had 2 customers receive empty envelopes, and i have 2 customers that have lost letters, going on 2nd week now. So if you are willing to wait 3-4 days to get your order, say so. I will give you my attention. I am only going to ship priority unless you send me a prepaid shipping label from the shipper of your choice. Thanks to everyone for understanding the circumstances.

 
Looks like he has stopped responding until things get cleared up. I'm hoping he'll let us know. Don't really want to hound anyone with emails. 

 
It'll be cool... He just has to play catch up. Glenn is always A++++ 

just going to have to respect his wishes.. Patience.

 
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@melamak - couldn't agree with you more!  Glenn is a rock star!

Two successful experiences to report.

Communication was great and quality is perfect.   He never tells "stories", if he is out of something, he's really out and he won't take a donation unless he has something in stock.  No bs with Glenn.  Love that there is no drama with him!

I have some rock climbing gear to enjoy this holiday weekend, and I'm grateful that DBG helped me find this vendor!

 
I'm sure that people are also turning to Glenn in the wake of many of our SY vendors having problems.

Like he said, be persistent  (not too persistent) and when you finally get accepted, it will be worth the wait. Don't want to be to shilly, but Glenn has always been a straight shooter with me, and that's rare in this business.

 
I agree 100%.  I don't know if it's a language barrier for SY but if they have half the honesty and service that G does it would be unbelievable. 

Maybe he should start a consulting business? 

 
Hello Everyone, 

Just another review. This is 6/6 excellent every time! 

Customer Service - A+

Communication - A+

Quality - Perkins - A++  Very Good Quality

Another flawless and painless transaction. Thanks so much G!  :)

Best, 

P

 
@pilotoffer I know he offers 2 different kinds of perky's. One more expensive than other. Which ones did you get. If you don't mind sharing

 
Glen is a rock star for sure. A+++ times a thousand for great communication and all good stuff. 

Note: He's taking very few new customers at this time.

 
thank you guys for all the kind words. I really do try to answer everyone, I apologize to those that dont get a fast reply, my work is picking up with the weather change so that makes it more difficult for me to give lengthy replies in the daytime, mon thru fri.

 
Yes you do take time for the emails, didnt expect reply, but got it. Thanks G from the nicer older lady! lol> Still working it...:) 

 
glenn said:
thank you guys for all the kind words. I really do try to answer everyone, I apologize to those that dont get a fast reply, my work is picking up with the weather change so that makes it more difficult for me to give lengthy replies in the daytime, mon thru fri.
Click to expand...
I would really like to contact you. Don't have enough posts to send you a message yet :(

More of a reader less of a poster.

 
@jen  If you go back to the first page of the thread, his private contact information is in there.

 
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Based on all the positive feedback, sent Glenn and email ; really hoping to find a solid vendor.  Will report back when all is done

 
Last I checked with him bennies not on the menu, anyone now if they are now due to consumer demand?

 
He has expressed that it's more of a hassle for him to carry.

I can tell you that my last order (a week ago?) included halves of 2 mgs and wholes of 1 mgs. All legit. And not many.

Im certainly not complaining, but if you need them regularly, there are other sites that can accommodate a pretty good selection of bennies.

 
Have had multiple great exchanges with G last couple of months, will comment on most recent 

4/1 donation received

4/1 TN received

4/2 arrival

I went pre- donated label

Will be watching 30 episodes of Rocky and Bullwinkle, all perfect :)

 
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