You think so? It’s a unicorn of a mag for me, so I’m willing to put up some money, plus I’m gonna be shortly coming into a reup on that so I’m not too concerned should it be in limbo, but yeah, it seems like a lot of the “problems” have had undisclosed problems from the client-side hidden in the complaints a bit lol, which I can (kinda?) understand.
I will say though, just like you said, these are humans on the other end, regardless of how professional the greeting and such; mishaps happen with small business. I’ll probably email Rhodi back here and make sure that my order is still good to go, and should it feel comfortable I think I’ll pull the trigger.
(Only thing holding me at all is this new vendor, FX, who seems to also hold some of my unicorns, but who has no Guinea piggies yet

)