Alex (Formerly Troy-Pharma.com)

Alex is wonderful and I'm sure he will make it right. But that story could very well be a wind jammer

 
Ordered yesterday on time w/ Sat delivery.....he sent TN, but after checking it, I'm not encouraged at all. 

 
Checked tn again, still stuck in "label creates" stage. F'in lovely. Plus it's marked as weekday delivery.

***mods please feel free to delete if I've given any info not permitted on the boards.

 
Same exact thing going on here and it seems not just A had this problem. Other vendors as well. 

 
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DONT WORRY EVERYONE.  Things will be fine, I am sure.  It might take longer than normally tho :/

 
I've never had this prob before. Is there a chance that the letters are ok, and the issue is that the TNs are just not updating for some reason? Has that ever happened to anyone?

 
I sure hope that's the case but I wouldn't get my hopes up. I told him I didn't care what day but needed to know cause I would have to change plans for the weekend. he would not of had to lie or put a spin move on me so maybe it is just a glitch. We will know soon a I guess

 
Same boat. There's a chance they will get out today for Monday. This happened a few months ago, they get a day behind on some orders and send remaining letters Saturday for Monday. I did see that those who didn't receive yesterday, got working TNs for Saturday delivery. If you have a label created, you should see it's for weekday delivery

 
Hello, I'd like to try this vendor but was wondering if his contact/email has changed in last 30 days? I'd contacted them before but this time used the same email and I haven't received a reply and I messaged him only last night around 11 pm usa time, thanks for any help- much appreciated as always.

 
Perhaps I came back to the forum just in time? I will put it somewhere else but I was in the hospital for over a week. Have Cellulitis in right leg and taking over 3000 mg of antibiotics! They make me sick as..... Will leave it at that. I do not know if we can copy and paste the contents of an email "supposedly sent by the vendor - Al". As some of you know, I have "worked with A the past few months or so.... Sorry I have not even posted my last order and shipping!

However, I see that many of you are not getting things. Well, I emailed him yesterday about placing an order Monday and the reply I got back WAS NOT from A.

First of all, A has NEVER written to me - not ONE word in Spanish. A has NEVER misspelled most of his words! The email I got back yesterday, was filled with Spanish and INCORRECT spelling of words. (IE., like spelling English words incorrectly). I was SHOCKED.  I thought to myself, something must be going on and here I am to "check things out." - What do I see? Missing products - I  HAVE NEVER lost any products with A!

Sounds like something's not right???                        Mr. C., please check PM                                   ADMIN - I hope this post is okay.

I am scared to post my last "shipping, etc." because it's so positive and someone might not catch it was a month ago.

 
Onzo said:
Just got an email from him promising to ship on Monday.  He received my payment on Friday but he said it was an hour after his cutoff time.  This is my first order with him, what is his normal cutoff?
Click to expand...
10:30AM PST.

 
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chrisdl805 said:
I got two emails from A last night at 930 and 10 and they were definitely him. I don't think there's any need to panic. He had to use a new shipper and the guy sent everything overnight, just not overnight Saturday delivery like he was supposed to.
Click to expand...
Were  your return emails in English or Spanish? Misspelled Words? I know this should go somewhere else (the post) but it speaks to the very fabric of ordering! And/or receiving for that matter!

Last question - he emailed you on a Saturday? Not his usual time?

 
Folks, I know it's difficult, but please don't panic. Alex is doing his level best to catch up on everyone's orders after an entire day's worth of orders were physically lost (I'm leaving it at that, he's the one who is eating that cost, so if you can't handle these types of hiccups, you probably shouldn't be ordering). Those who have worked with him in the past know that he is as honest and dependable as they come in this biz. His email has not been compromised, so the address included in the first post is still good. Again, I know it's difficult (and just plain sucks), but please try to be patient. You WILL get what you've ordered and hopefully with as little delay as possible. Best wishes to everyone!!

MC

 
Back to ordering/shipping.

Ordered back last Feb. 18

Received last Feb. 20

I can't say anything but he has ALWAYS been GREAT to me! This order was a day after my birthday! Like Mr C said - hiccup! 

GREAT shipping time - THE BEST! That's between he and I! LOL. 

 
To ease some people's minds. If you got your TN and the shipping company has not updated it in a while, it is because of the weekend.Some companies might not update the whole weekend for that matter so don't fret tomorrow when you have no update on your shipment. Wait until Monday if you want to fret. A has been super honest and very friendly. We had a bad money transfer (blocked) on my first payment and he could not receive the funds while he already shipped the package and he was super cool about it. I had to do a little work my end and everything got settled.He put my trust in me, so I have trust in him. 

 
How's the quality on his v@ls.

Last order I had from another vendor were lousy.

Any feedback would great.

 
Similar emaill..New guy working for A & instead of my requested/paid for Sst delivery it was sent out for Monday delivery,not A's fault.A apologized & offered me a credit or a refund.Thankfullly, I can wait until Monday.

 
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