Certussrx.com

[_X_]

Except for a recent mix up in emails, to this day, this vendor has never let me down

 

[Guest]

Glad to hear that hooter1

 

[FrankieGirl]

Mexican vendors are US to US only.

I've heard of a possible new scam: advising those in other countries that they'll re-ship for you. Act as a remailer if you will...

I wouldn't do it as we think it may be a scam!

Once your shipment goes to someone else, there is nothing to say you'll get your package!

Eyes wide open on this!

FG

 

[Lucyinthesky]

I ordered-6/17

Received-6/18

Missing one of the requested items. I emailed A and I am sure she will resolve issue quickly!

 

[Lucyinthesky]

A emailed me back and said she would send missing product today. But it was a weird response. She usually apologizes and she didn't. And she said that she didn't know why it wasn't included in package. I hope she doesn't think I am making this up! I have been a loyal customer for several years. This has happened a few times lately but it was a stock issue. She has always resolved the issue,

 

[Lucyinthesky]

Now that I think about it, maybe it was someone filling in for her. There have been a couple of times when it just doesn't "sound" like A in the email. I think others have said this in the past with their perticular vendor. This is just purely speculation of course! And I tend to over think things sometimes...

 

[Guest]

@Lucy.................... Please give it time as I am sure A will make it right.

 

[Lucyinthesky]

@RH-I know she will, she always does! I was just worried that she might have thought I made it up! I tend to worry(need to work on that!)

 

[Lucyinthesky]

Thought I would update....received rest of my order 1st thing this morning!

 

[Guest]

Thanks for the feedback.............. Thats what makes this forum IT.

A is the absolute best at what she does, always will be.

 

[Lucyinthesky]

Ugh! Missing part of an order again and some product was crushed due to packaging! I love A buy I am a little frustrated!

 

[Jewbacca]

Ugh! Missing part of an order again and some product was crushed due to packaging! I love A buy I am a little frustrated!

I had the exact same problem(s) on two or three orders in a row late last year with R. As you know, they don't physically handle or ship the products, only process orders, so the issue is with the order fulfillment people. R took care of me well each time, as I'm sure A will for you. The good news is that I've had no such problems since, so hopefully it's just a temporary string of unfortunate luck.

 

[Guest]

No worries.............

A is one of the few people I can be 99.999% sure she will address the situation and rectify it in a day or two.

Relax it is Friday LOL!

 

[Guest]

@Lucyinthesky You know call me crazy but I find all this hard to swallow from one customer. No offense Lucy but A has had an impeccible record with delivery.

This is the second consecutive thing that went south to you from A??????? Maybe it is an angry delivery driver, maybe the dog is getting to them > So I need to ask you Lucy do you play any odds at any casinos? Maybe you are one that likes to get over on the house now and then?

 

[Lucyinthesky]

I know it's crazy but I swear it has happened the last 2 orders. It has happened before but never back to back like this! I am an honest person and would NEVER make up something like this! The item that was left off was the least expensive thing(Vals) and I didn't order that many both times! I can't believe it happened either!

 

[Guest]

Sorry your neighbors must be hungry.

 

[Lucyinthesky]

I have been ordering from A for a very long tome now. I think she is the best vendor out there and trust her completely! She has fixed every issue we have had every time in a timely manner. I really haven't had very many problems with her anyway. I am a little offended at what you were insinuating.. She is the only vendor I use and I would never compromise our relationship!

 

[Jewbacca]

I have no idea what's going on here, but I do know that I enjoyed seeing the word "insinuate" being used. Good to see that someone else got a vocabulary for Christmas too!

Carry on then...

 

[Guest]

Yeah right thats a big word J.

In all seriousness I dont think that the law of averages are on your side. Lets look at the facts. A has been a top notch vendor for several years. Now you pop up and say you have been shorted TWICE. Now I am a man of averages. A has a stellar rating period. Sit down count your delivery and get back to me;-)

 

[Jewbacca]

Yeah right thats a big word J.

In all seriousness I dont think that the law of averages are on your side. Lets look at the facts. A has been a top notch vendor for several years. Now you pop up and say you have been shorted TWICE. Now I am a man of averages. A has a stellar rating period. Sit down count your delivery and get back to me;-)

I see your point RH, and absolutely agree. The track records of A, R and a select few others certainly speak for themselves. That being said, and in fairness, I mentioned in a previous post that the same thing happened to me with 2 consecutive, multi-product orders with R late last year. Of course, it was simply a shipping department error, and R corrected it immediately and at his expense, but I can confirm through personal experience that such a situation isn't without precedent. Just FYI. I'm sure A will take care of the issue in short order.