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was this IOP good to you?

  • YES

    Votes: 27 79.4%

  • NO

    Votes: 7 20.6%
  • Total voters
    34
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Hi davidnc- Nice post. Do they answer your emails? I would like them to acknowledge that they overcharged me on my last order before I order again, and they won't even respond to my emails (only 3 emails). I have been a customer for 6 years and stuck with them through their hard times. Was always treated well until this last order. The 'donation' & new handling charges are bad enough, on top of the increase in shipping charges to $37...but an extra $20 for nothing? I don't think so. They are nickling and diming us now. I will try one more email, then move on. I hope they keep treating you well.

 
Good Afternoon NoName,

Thank you for the kind words about my post. No, they never respond to anyone's email that I'm aware of. So, for those of you that have never done business with these guys but are considering it, please be aware of this fact before pushing the order button with these guys. I don't like it, but have accepted it and will continue to accept it as long as they are providing reasonbly quaility products at decent prices with prompt shipping. Now about your $20.00 overcharge, their order form has been improved greatly from the time I placed my first order with them. Now, before you hit the submit order button, you get to see your true actual charges including the "donation" and "handling" charges before you hit submit. Did you happen to check the math before hitting submit? Was it correct? I assume you did check and it was correct, but then somehow your card was charged an extra $20.00? I always go online within seconds after placing my order to check my card balance to verify and see that the charge is correct. Since dealing with these guys via email is not an option, I would first contact my card company and simply advise them of the $20.00 overcharge and make them aware of the fact that you have attempted contact with the merchant with no response. Depending on your history and relationship with your card company, they may be willing to correct the issue and simply refund the $20.00 back to your card. Otherwise, as you said, you should just move on. However, if you do order from them again, just make it a very small order, $50 or $75 or so, and include a note somewhere on the orderform below where your name and address goes telling them in just a few words about the $20 overcharge.

One last comment I will make to any one cosidering doing business with these guys. Please be advised that they have extra "donation" and "handling" charges added to each order which you will clearly be able to see before hitting the submit order button. So, please don't blame or be upset with the company for something that you agree to in advance. My own point of view is that no one is holding a gun to my head forcing me to do business with these guys. I have been treated much worse and much better by other companies. It is what it is! And as far as the $37.00 shipping charges go, $37.00 is really not bad at all for international shipping in the time frame that they ship. I use to deal with one other overseas vendor that is now gone who would be willing to get your order to you within three to five days, however his shipping charge was $65.00. I have paid up to $35.00 for standard shipping within the US. So, trust me $37.00 is not that real bad.

I'm sorry that I was not able to offer any other advice or assistance and hope my comments may help others in the future thinking about doing business with these folks.

Take care.

 
Another excellent post, davidnc. No, I did not immediately check the 'pending' amount...never had a reason to with these people. Maria used to sign the rare email with "may God bless you richly" or something like that. If nothing else, they were honest. Things have changed since they lost their original website. There may or may not be a 'Maria' there, but the original Maria seems to be gone. This is my own observation. I don't intend to order again if they refuse to acknowledge the overcharge. Extra meds in my next order would be fine, but I am not going to order and 'hope' they throw something extra in there. Some may think that I am making a big deal over $20...so be it. I don't like it when someone just takes money from me, and to give them the opportunity to do it again would be irresponsible.

Take care.

 
NoName

Thank you again for your kind comment. Just wanted to clear something up. I was not suggesting that you order again and "hope" that extra product is thrown in to cover your $20. I pretty much agree with you, that would be irresponsible. However, if you check back earlier in this thread you will see that another party was shorted once and on their next order they included a comment on the order form and I believe I remember reading that the situation was corrected with extra product. Yes, I know there is no "comment" section on the order form, I believe they just included a short note in the block where your name/address goes. If you care to search for the post I am talking about and locate it, I would suggest that you attempt to contact the poster and see if they are wiling to share their experience with you and/or offer you any advice.

Lastly, no I don't think you are making a big deal over $20. I have made a big fuss over much less and of course over much more. In another section on this forum, I saw someone make the statement in their post that as long as we are "doing what we are doing", we must be willing to accept the fact that we will loose money from time to time. I would just advise you to have another reliable source lined up before you totally cut ties with thes folks.

Thank you.

 
the only way ive gotten through to them (because they left out 30 1mg footballs on one order) was in the box where you write your address. i wrote my address n then wrote a very short sentence (theyre not good with english) a few lines down saying i only recieved 30 of 60, please send the rest in this order.

also, has anyone tried their bars? whats the imprint? the 1mg are great but the bars are more bang for your buck and i want to try them out but want a review first

 
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Are you aware that they don't sell bars?

sail4ever said:
the only way ive gotten through to them (because they left out 30 1mg footballs on one order) was in the box where you write your address. i wrote my address n then wrote a very short sentence (theyre not good with english) a few lines down saying i only recieved 30 of 60, please send the rest in this order.

also, has anyone tried their bars? whats the imprint? the 1mg are great but the bars are more bang for your buck and i want to try them out but want a review first
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They answer when I email them but it might take 2, 3 or 7 days! I only send the email once and wait patiently for a reply. I will say that I am officially done with Palmira as the last order of Zolpidem I received is crap.

NoName said:
Hi davidnc- Nice post. Do they answer your emails? I would like them to acknowledge that they overcharged me on my last order before I order again, and they won't even respond to my emails (only 3 emails). I have been a customer for 6 years and stuck with them through their hard times. Was always treated well until this last order. The 'donation' & new handling charges are bad enough, on top of the increase in shipping charges to $37...but an extra $20 for nothing? I don't think so. They are nickling and diming us now. I will try one more email, then move on. I hope they keep treating you well.
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Now I see it. Thanks. They do not even list it on the code email so I guess they never have it.

wolf3737 said:
they do list 2mg garlic but they are NEVER in stock... so dont get ur hopes up
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i sa a couple people saying those stress relief were kinda bunky......is there anything anybody can recommend so i can switch it up from just purps????.....there def great and all but id like to try some other flavors..lol :blink:

 
The Shattered Soldier said:
Nope, they are los futbols Americanas Purpuras.

I just stopped by to say hi and let all of our valued newcomers know that I have codes and helpful information. So hit the Soldier up!
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Yeah Shattered Soldier helped me out w/codes & other helpful info. I truly appreciate that!!

 
hey i was wondering somthin....... usally after my tracking # is sent it pops up in the system after 24 hours giving a delivery time but this time its still not registering in the system.......has anyone else recieved a tracking # but not have it appear in the system after 24 hours or so??? just curious

 
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