Not to get totally off subject or anything - although this IS in fact totally off subject - whenever I see his e-mail address on this forum, I sing to myself, 'Hi-drow-man!' - to the tune of 'TrojanMan!'
This vendor and I have swapped many a' e-mails - and while we are working on establishing ourselves a business2consumer relationship, I only have wonderful things to say about the fella. He is friendly, informative, offers suggestions, ideas and honest opinions. Never is he rude, condescending or cocky. You feel as if he truly does appreciate his customers and he doesn't feel the need to act as if you do not matter to him in a business sense. He continually keeps me informed when a new product is added and he is completely honest about quantities and the probability of running out quickly if you are not able to order for a day or two.
I look forward to my first order with this vendor in the very near future - although I have no doubt in my mind that it will be nothing short of excellent.