Ploop

[Lucyinthesky]

I have emailed him for confirmation that he received payment and he has yet to email me back. But, I guess, that's his M.O. It would be nice to have some sort of response!

 

[Jewbacca]

Agreed Lucy. I'm sure he'll reply to confirm.

 

[Lucyinthesky]

He did! I now definitely understand how he operates. Order going out tomorrow. Will update when received.

 

[Jewbacca]

He did! I now definitely understand how he operates. Order going out tomorrow. Will update when received.

Nice! Glad to hear that Lucy. Looking forward to your update upon arrival.

 

[ralph3233]

When ploop runs out of a certain item how would we know when he has restocked it? I know he doesn't like emails so how would you know before ordering? This question is for veteran ploop customers. Thanks folks.

 

[Dkaramazov]

I've been trying to get ahold of ploop the past couple of days for an updated list, but haven't heard anything. I have done business with this vendor several times, yet I haven't heard anything back. I usually get a response from him, regarding a list, very quickly.

Hope I didn't offend ploop in any such way. Can't think of anything. I guess we'll just see what happens.

 

[Packrat]

@ralph3233 - he sends me a new list from time to time without prompting.   I don't know if he does that with everyone, but that's how I find out what's in stock.

 

[Dkaramazov]

@ralph3233 - he sends me a new list from time to time without prompting.   I don't know if he does that with everyone, but that's how I find out what's in stock.

I like the avatar packrat. Walking Dead's on this weekend. Great show.

 

[Dkaramazov]

@ralph3233 - he sends me a new list from time to time without prompting.   I don't know if he does that with everyone, but that's how I find out what's in stock.

I wish he would do that with me, knowing he hates receiving email. The only way for me to find out is to email him and I hate to bother him, because I know he's busy. He's always been good on his orders though. I'm about 8 for 8 with him.

 

[Packrat]

Hi @Dkaramazov,

Thanks - it's one of my favorites.   Now that Breaking Bad is over  /default_sad.png .  

Anyway, I'd just send him a one-liner, "Hi, could you send an updated list?  Thanks" and don't spam him.  He's either gonna send it or not, but don't repeat the request.

Once you get it just put all your info in one email, including your Mpk number.   That's how he likes it and before you know it ... it arrives.

Regards,

PR

 

[ralph3233]

So is ploop not answering emails now? anyone heard from him?

 

[kicksandkush]

He replied to me with list yesterday then I asked for something that I had got last time that wasn't on the list and he didn't reply. So idk

 

[gdx]

He emailed me and said responses would be very slow this weekend and would resume normally after monday.

 

[Dkaramazov]

He emailed me and said responses would be very slow this weekend and would resume normally after monday.

Thanks for the heads-up gdx. I'm sure he gets inundated with emails and people do have a life of there own, so it's completely understandable. Like I saidpreviously, he has always been accomadating in regards to the several orders I've placed.

 

[Packrat]

Hi All,

I just had a PM with someone who said they placed an order yesterday, received a response yesterday that the order would go out today, so based on that I believe he's around doing something.

IMO, it looks like P likes to keep his operation small and tight and I may be wrong, but I don't recall seeing any posts about non-receipt of goods.  

I've been pondering, thinking and empathizing and if you look at what goes into an email order business process between keeping people updated with inventory, pricing and product changes, responding to inquiries and the percentage of inquiries that turn into orders vs those that don't, taking the orders and fulfilling, then sending TN's for those who insist on it and keeping track of who is who and where they are in the process, a small email operation's email volume can grow exponentially quickly.  

Based on what I've read and IME, he gives priority to fulfillment over communications.  IMO, unlike SL and "Jim," where I think (just a guess) there is more than one person handling email, I think P handles it all himself.  I know this can quickly get out of control once a vendor gets into a catch-22 where they are behind in orders and communications, which generates more email inquiries about status which have to be answered, so orders get further delayed, where, especially where a customer pays for expedited processing/shipping this can become a serious problem.

Some vendors have communications down to a science (no names, but I can think of at least one in the SY section) and others' reputation appear to suffer simply because they don't answer (I'm thinking of one also in the SY section) and in both SY cases and P, honesty, integrity and product quality are all not the issue IME and from what I've read.

Maybe he wants to take the weekend off and just take a Ploop.

I am thinking of ordering this week and I'll do it in three steps:

1. Confirm inventory and price (I have a current list already) - 1 email to P

2. Response - 1 email from P (which may include updated list)

3. Place order - I include all info in the final email to order  including pmnt and any special instructions.

I believe that if we follow this three step process, P will have fewer emails to respond to and get caught up and we will have a quality "trained" vendor, and we, too will be well versed in the way to get the best out of Ploop.

I hope this makes sense to someone.

Regards to All,

PR

 

[Packrat]

When ploop runs out of a certain item how would we know when he has restocked it? I know he doesn't like emails so how would you know before ordering? This question is for veteran ploop customers. Thanks folks.

Hi @Ralph3233,

I'm sorry, I didn't catch this post and I don't think anyone else addressed your specific question about "certain items."

IMO there is no magic to this unless the vendor is a large shop and maintains a database of which customers are waiting for new stock of specific items.

I will say this, though:  A coupla months back when I placed an order I ALSO specifically said that I was looking for a specific item he carries but was out of stock and that I would wait for him to tell me when he gets it so I can order it.   Now, I know this is a bit sticky because you may not want to commit to waiting, but in my case he sent me a separate email (not just the "Hey" list email to tell me when he got them in and how many he had.  As it turned out I had made other arrangements for my acute requirement but did order a few from him because of the kind of relationship I want to maintain with P.   

As I said in an earlier post, if you don't automatically get a new "Hey" list from him I would get him used to the idea that you will ask for a new list every month, "Hi - could you send me an updated list?  I'd like to place an order  Thanks - "  He'll either answer you or he won't, but either way he'll get used to receiving the email from you on schedule.  From there you may be able to extrapolate rough guidelines for how often certain items are replenished.

I hope this helps.

Regards,

PR

 

[DGSB0708]

Good morning, all.  Hope everyone is enjoying the weekend.  I rec'd the order I placed on the 8th yesterday but wasn't around so didn't see it until this morning.  All accounted for and there was a couple extra of one product.  Sampled that product (Ritti's) and they are spot on.  The other, 512 look right, others have said they are right, I have zero reason to believe they won't be right.  So unless something were to be amiss with them (which I highly doubt) I won't post about them... take it as they are good.  He did not send a delivery confirmation number but those things are not a concern for me.  This was my first order with P.  So I would say 8/10 on communication 10/10 turnaround time of delivery and 10/10 on quality of product.  2 Ritt's were slightly broken, but not dust or anything.... just a few chunks off the 2.  I was able to basically match which chunk went to which Ritti like a puzzle.  Great first run with P.  Have a good one.  S-

 

[Packrat]

Hi @DGSB0708,

My experience with P's 512's are that they are excellent.

Regards,

PR

 

[Dkaramazov]

I agree with packrat on the 512. They are as advertised.

 

[Dkaramazov]

Good morning, all.  Hope everyone is enjoying the weekend.  I rec'd the order I placed on the 8th yesterday but wasn't around so didn't see it until this morning.  All accounted for and there was a couple extra of one product.  Sampled that product (Ritti's) and they are spot on.  The other, 512 look right, others have said they are right, I have zero reason to believe they won't be right.  So unless something were to be amiss with them (which I highly doubt) I won't post about them... take it as they are good.  He did not send a delivery confirmation number but those things are not a concern for me.  This was my first order with P.  So I would say 8/10 on communication 10/10 turnaround time of delivery and 10/10 on quality of product.  2 Ritt's were slightly broken, but not dust or anything.... just a few chunks off the 2.  I was able to basically match which chunk went to which Ritti like a puzzle.  Great first run with P.  Have a good one.  S-

I tried the rit a few times, the first couple orders I received of them were blistered brand-name. The last one's I received were some kind of generic, but were equal to the brand in my opinion. I was a little nervous at first because I wasn't sure I received the right product and didn't want to take something that I wasn't sure of. That being said, ploop set my mind at ease and they ended up being great.