I ordered from Doc on PPE 11/18/2017. Put my card on "travel alert" b/c sometimes he takes maybe a week to get order processed and through, & if bank not approving transaction, then you've got more explaining to do, and it puts more hold on what you are wanting. His communication is always A+, & his polite courtesy is much appreciated from this Southern gal. Order went through on 11/23, & he let me know how many packages were on the way. Rec'd my vitamins, between Dec. 14 and Dec. 18, 2017. All have been sampled, authentic, discreet packaging, and nary an item even broken in half or crunched (some in blisters, others not, but even those all came through perfectly). Very appreciative. I live South of the Mason-Dixon line in US, so these coming from the other side of the world came in great time, in my opinion, especially considering all package handlers extremely busy this time of year. This is probably my 6th or 7th transaction with Doc--only hold up is that you have to inform your bank that you need foreign transactions to go through, and you need to open that window of usage for a week minimum, in my opinion, or the bank will refuse d/t potential "fraud", & you'll have to start all over (& I think the banks get suspicious when you have to keep calling them). I did get mixed up in that .com versus .net as the site needed to be temporarily relocated online (maybe this is the problem some have had?). Have never not rec'd an e-mail from PPE w/any attempts to communicate--sometimes just takes a day or so. Good prices (in my opinion), & I still have faith in "Doc". Thanks, & sorry I have been remiss from reporting on here every successful transaction and quality merchandise I have rec'd. Godspeed to all, Leigh Anne