i found out more details, when they set up my new account the rep didn't transfer the alerts and passwords to the new account, which caused the teller to allow the transaction to occur, if that rep who opened my account set the same alerts on my original account and transferred it to the new one ,i wouldn't be in this mess.
also now i may have to put a fraud on my DL# , if they are going around using my DL# posing as me, if i put a fraud that means if they get pulled over , when the officer runs the DL# its going to ask them for additional identification since its reported stolen, only downfall is i heard putting a flag on your DL can be complicated when its time for renewal..
i complained to corporate today, managers, i cant believe how they cannot look @ the DL# and look at the person and say HOLD ON you dont look like this person, and stall the person, call the cops, make the arrest
total loss is now over $2500, also my employer is going to write me up because i used unscheduled time to handle my business today but whatever if they fire me, i already got a HR complaint for harassment and so fort, so they want to dance with the DEVIL, il bring out the DEVIL at work, they think its so easy to handle simple issues and go back to work,
each bank i went to, i had to start from the beginning give the b.s story, after finding out ooops fraud alerts cannot open the account, so i was like whatever you people are dumb , fraud alert and freezes are 2 different things i tried to explain to them, its not like i was opening a new bank account with $0 balance, i guess they dont like my money ! so i went to a private bank