Before J could even find why TN was wrong, my package arrived.
J is doing a superb job of communication with me.
He's not all talk either, he's a man of action who gets the job done best he can. IMHO
Order processed & mailed Fri 8/30 w/2 Day
Labor Day Holiday Weekend - 3 Days
Received Tues 9/3
GREAT PACKAGING, Everything as it should be - smooth transaction, order complete with product in good shape.
I'm amazed. Didn't think I would get until tomorrow.
When I ordered on a Thurs before w/another SY before a holiday weekend, it was Wed. before I received.
I don't want to say too much and raise false expectations of J because he is human and not required to be available 24/7 - so don't EXPECT faster than told - rejoice when it is, otherwise be patient
But let me just say after one SY didn't answer emails last Thurs, I contacted "J" (as he was highly recommended)
My email to him was late (long after reg hours) last Thurs night......
yet by 7 am next morning - my order had been discussed & accepted by J and I had sent payment........before 10 am email that order processed by J and packed/mailed Fri.
THAT is QUALITY SERVICE above and beyond what can be expected. J kept me updated throughout the entire process at every step, when he did not have to do that (none of others have)...... J has my respect and admiration for his hard work, his dedication.
I commend "J" on his excellent service and will definitely be contacting him again to remain a customer.