WU / MG - Need help...Are these firms TRYING to kill their own business models?

  • Thread starter Thread starter Back2Good
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Back2Good

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As I think I've mentioned here before, I have never, not once, in 19 years been able to conclude a successful MG transaction (not just to the most common destination, but to other destinations as well) - On the two occasions the transfer seemed to be successful, I got a call from MG hours later telling me that their security department "wasn't comfortable with the transaction", and I had to go get my funds back.

I've had 200% better luck with WU over the same 19 years, a few problems along the way with a flagged receiver, a limited number of pickup locations at the destination that are too far for the receiver to bother traveling to, misspelled receiver names (provided by the jewelry vendor - I always triple check all of the information supplied for making the donation and write it on a piece of notepad paper to take with me), but of the hundreds of WU donations I've made to date, I've only experienced perhaps ten, twelve tops of these sorts of problems.

Here lately, even WU seems to be making it almost impossible to buy genuine native made silver and turquoise jewelry from our friends who ply their wares from the area where such items are crafted - I had a perfectly good transaction yesterday, with both the agent and the  WU brick and mortar location, the agent on the phone, and the WU website indicating funds had arrived and were ready for pickup, but the receiver wasn't able to pick them up, and when I went back to the brick and mortar location, all was well in their WU computer.  I checked with the jewelry vendor again (my wife loves that Mayan calendar themed stuff), but no dice - On his end, the receiver was told there was no such tracking number.  In order to get my funds back (minus the transaction fee, of course), I had to get on the line with the agent at the brick and mortar location on speakerphone and speak with a supervisor at WU, who of course needed my name, address, and phone number to look up the transaction, have the brick and mortar location agent review my driver's license to make sure it was actually me who was the sender (this is why I always use my real name / address / phone when sending, if you don't, and something goes wrong, you can't get your funds back), then allowed me to fill out a receiver form from me to me, and return my funds, without any explanation of why the tracking number wasn't available.

I'm going to try MG again tomorrow morning with a different vendor who's super-well reviewed here (but who only accepts MG), she's told me she has the necklace I'm looking for in stock, but for God's sake, I shouldn't have to take a freaking Ks@l@l 30 minutes before walking into the MG brick and mortar location simply to transfer a relatively small amount of funds.  I know that a lot of this has to do with the war on drugs our neighbors, but MG and WU are getting almost impossible for me to use.

If anyone has any handy-dandy methods, tricks, spells, or persuasions they'd be willing to share for MG in particular, I would love to hear them - I'd really like to order this necklace tomorrow so that it can be delivered on Thursday, and there is another necklace and a set of earrings I'd like to order from the same vendor next week.

Thanks all, and have a good 'un.

- b2g

 
Not trying to hijack your topic but didn't want to start a new one as I have a simple question that maybe you @Back2Good can answer. 

Is it normal for WU not being able to send USD to other countries? MG allows this but recently with WU they said couldn't be sent as usd. So is that pretty standard for WU?

 
Oh it let me send, just not as usd. Had to choose the currency of that country. I guess it doesn't matter and I got a little concerned for nothing. The usd would have to be converted/exchanged anyway, whether by WU or the receiver. 

Thanks @Back2Good

edit: went to WU website like you said and it differs depending on the country your sending to. So everything should be good. Thanks again

 
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I just had a horrible experience with MG similar to other money transfers discussed here. The payment to vendor showed "ready for pickup", but it was not available. I called and was told to get a refund from the brick and mortar where I had made transfer. When that didn't work, I was told by MG that they had to give me a new ref. # for a transaction from me to me. When I went to pick up those funds, it didn't work either. Thankfully, the clerks at the store worked with me and after the 4th phone call to MG central, I was finally able to get my refund. I absolutely HATE MG, but it seems that we are stuck with it. There's got to be a better way!

1

!!!

 
I read somewhere in the forums yesterday about how easy Walgreen's WU kiosks are to use - Trust me, try them.  I used one today and I'll never send WU any other way.  No dealing with an agent, and the only interaction with the store clerk is to pay for the transfer at the photo department cash register.  I could probably have added 10 years to my life span if they'd had these 10 years ago :rolleyes:

V/R

- b2g

 
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  1. 3 @ 3ak: @xenxra damn shame, can't find any of the rc stims
  2. xenxra @ xenxra: @3ak mostly, will prob be gone entirely by end of summer imo
  3. F @ frozenSR17: hope everyone has a nice start 2 their weekend. "keep it one hunnid," as someone once said to me
  4. 3 @ 3ak: 4f-mph dried up?
  5. xenxra @ xenxra: pretty sure black also went rogue sometime late last year
  6. Strawhat7 @ Strawhat7: Yo, whatever happened to Mr. Black? Just got a rando email from him after ghosting me like a year and a half ago
  7. LW815 @ LW815: Know what’s really going on in somebody else’s head or how much they’re really dealing with and feel like they’re left with no other options. Been a very sad few days but 2 complete (irl anyway) strangers cared enough about what I was going through to talk to me about it, though they owe me nothing and have no reason to help my personal pain other than the kindness in their own hearts. Just shows that this place is a real community, not just a forum of people who only care about themselves.
  8. LW815 @ LW815: Was nodding in/out the entire time writing those shouts and spparently was fully out sending the last one lol. But II find it ‘uplifting’ as two people I’ve never actually met and only know the others online presence through subscriptions, who I have a better chance of getting a handy J from Jesus Christ himself, both were so quick to share their own experience and wise words and assurances that things will look up and not to feel guilty or be mad at somebody for going that route - as you never
  9. xenxra @ xenxra: @hotdog45 meh, same difference. they both got blacklisted on here. wouldn't be the first time a rogue shop sent out unsolicited comms after the fact.
  10. MOD @ MOD: Hello @everyone
  11. LW815 @ LW815: Own personal experience with this kind of this type kind of situation and sympathized with my pain when I really just needed somebody to talk to. Both went out of their way to help a stranger in a time of need when I really needed somebody, and body to talk to. MM
  12. LW815 @ LW815: Sent a simple conf email and I just dropped a ball on them. I really just needed to let it out, didn’t expect them to reply in such a thoughtful way that it drastically changed the rest of my day and mindset for the bette . Above and beyond - and the last night while chatting with another that I knew had at least once one child,, so i wished them a belated happy Father’s Day, which again caused me to spill it all to them and again received the most thoughtful and kind response, as well as their-
  13. LW815 @ LW815: They didn’t need to. They could have just continued on with the nature or the main purpose of what the relationship between us is, I didn’t really have anybody else to let it out to at the time and they both went far beyond what I’d expect. Not that I’d assumed they’re cold/A-holes - it was just a lot from somebody who’s technically a competent stranger. A very close friend of mine committed suicide on Father’s Day and iwas emotionally wrecked witih nobody to talk to, and the first author just
  14. LW815 @ LW815: @Mokachin0 not really uplifting in the normal sense, but two popular authors on here took the time out of their likely very busy days to not only read my massive walls of text, but both also replied with the most kind, thoughtful and positive responses when I randomly dumped my personal problems into their laps
  15. H @ hotdog45: I have never ordered mags from him I meant
  16. H @ hotdog45: @xenxra I thought that too but after digging on the site it is chemical cabinet. Either way I deleted the email. I have ordered mags from him, but I thought you guys should know he's reaching out to people again. After reading the thread if anyone gets an email from him I would suggest doing the same.
  17. xenxra @ xenxra: @hotdog45 isn't that ghost? he threw his rep in the trash and got blacklisted
  18. O @ oh be g: thank you! hopefully this will inpsirw someone!
  19. M @ Mokachin0: @oh be g check your dms!
  20. O @ oh be g: these were instilled in me by a coworker who has had about the worst trauma experiences in life and he is still the most positive upbeat guy ive met
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