puremol

wishing you the best!

I know you are going through a lot now. But id like to say just like he said all previous orders like mine were sent and will arrive shortly.
He also combined my mutiple orders. Every experience keeps getting better.
Not many announce a few days being gone and putting things out of stock. Others I’ve personally dealt with tell you after the fact.
To me this shows tact.
I do post on here but i feel they truly deserve it just like other reviews say.

I will be awaiting your return with my next donation:)
Thank you for all your kind words jilly. It means a lot. I was worried how a temporary hiatus this early on would affect my reputation, but I’ve been blown away by all the supportive emails. They’re nice to read in a difficult time, and I thank you all.

That being said, I expect to be back up and open either tomorrow night or Tuesday morning, worst case Wednesday. Again, I want to thank you all for your incredible graciousness and look forward to getting back to it.

Hope you all had a great weekend and a great start to this one anew!

-PureMol
 
Thank you for all your kind words jilly. It means a lot. I was worried how a temporary hiatus this early on would affect my reputation, but I’ve been blown away by all the supportive emails. They’re nice to read in a difficult time, and I thank you all.

That being said, I expect to be back up and open either tomorrow night or Tuesday morning, worst case Wednesday. Again, I want to thank you all for your incredible graciousness and look forward to getting back to it.

Hope you all had a great weekend and a great start to this one anew!

-PureMol

Thank you for all your kind words jilly. It means a lot. I was worried how a temporary hiatus this early on would affect my reputation, but I’ve been blown away by all the supportive emails. They’re nice to read in a difficult time, and I thank you all.

That being said, I expect to be back up and open either tomorrow night or Tuesday morning, worst case Wednesday. Again, I want to thank you all for your incredible graciousness and look forward to getting back to it.

Hope you all had a great weekend and a great start to this one anew!

-PureMol
I know i cant speak for everyone but i assume the tact in which you handled it will only make ppl respect you more. Looking forward to speaking with you when your back!
 
I hath returned, and will be able to get packs out this upcoming wednesday! Feel free to place an order now if you’d like. Solutions are back listed in stock, but I’m working on some backend stuff for the powder options. I do have eflu powder available again, so if you want to order that, or to add it to an order I can get you taken care of via email.

Thanks again for all the support in this time. One of you hit the nail on the head in terms of what I was dealing with, and your kind works of encouragement really brightened my day. I very much look forward to getting back to servicing you fine folks.

Email me with any questions at admin@puremol.net. I’ll be back to my normal responsiveness.

Hope you all had a great week and a great start to one anew!
 
I need some opinions. I have a customer claiming one of their bottles leaked “out into the box.” This doesn’t make sense to me, as his order had two bottles, so would’ve been vac sealed, shrink wrapped, and in a third layer, all of which would’ve needed to be bypassed in order to leak into the box.

He also claimed what had leaked into the box had dried, which make even less sense as propylene glycol has a boiling point of >300c, and essentially zero vapor pressure at room temperature. What I’m saying is if it had truly all leaked, there would be a pool in the box, not dried residue, again, this is after getting through a phenolithoic cap, heat shrink, a vacuum seal, AND last layer. All in 5 days?…

Since there is technically a chance this was a mistake on our end somehow, I think the move is to reship his claimed leaked bottle, and simply blacklist from future ordering. I’d feel bad if it really was on us, but anyone who has gotten a pack from PM would know the solution would’ve had to have bypassed a minimum of three layers to even reach the box, much less with enough time to dry.

I’d appreciate any input here on what you all think I should do. I told myself I’d just replace and blacklist any instance of leakage claims, as that’s the best way to protect myself financially, and nobody has the right to my services, but again, put yourself in his shoes if he is telling the truth. That’d be pretty shitty to get blacklisted from the best vendor through no fault of your own.
 
I need some opinions. I have a customer claiming one of their bottles leaked “out into the box.” This doesn’t make sense to me, as his order had two bottles, so would’ve been vac sealed, shrink wrapped, and in a third layer, all of which would’ve needed to be bypassed in order to leak into the box.

He also claimed what had leaked into the box had dried, which make even less sense as propylene glycol has a boiling point of >300c, and essentially zero vapor pressure at room temperature. What I’m saying is if it had truly all leaked, there would be a pool in the box, not dried residue, again, this is after getting through a phenolithoic cap, heat shrink, a vacuum seal, AND last layer. All in 5 days?…

Since there is technically a chance this was a mistake on our end somehow, I think the move is to reship his claimed leaked bottle, and simply blacklist from future ordering. I’d feel bad if it really was on us, but anyone who has gotten a pack from PM would know the solution would’ve had to have bypassed a minimum of three layers to even reach the box, much less with enough time to dry.

I’d appreciate any input here on what you all think I should do. I told myself I’d just replace and blacklist any instance of leakage claims, as that’s the best way to protect myself financially, and nobody has the right to my services, but again, put yourself in his shoes if he is telling the truth. That’d be pretty shitty to get blacklisted from the best vendor through no fault of your own.
I personally ne er bad issue only slight issues is with bottle caps for some reason some of the plastic part of it comes off when trying to open or get stuck on it, but it has never caused me an actual issue especially not to concern. This is my perspective. not saying others lied but that was just not my experience.
 
I need some opinions. I have a customer claiming one of their bottles leaked “out into the box.” This doesn’t make sense to me, as his order had two bottles, so would’ve been vac sealed, shrink wrapped, and in a third layer, all of which would’ve needed to be bypassed in order to leak into the box.

He also claimed what had leaked into the box had dried, which make even less sense as propylene glycol has a boiling point of >300c, and essentially zero vapor pressure at room temperature. What I’m saying is if it had truly all leaked, there would be a pool in the box, not dried residue, again, this is after getting through a phenolithoic cap, heat shrink, a vacuum seal, AND last layer. All in 5 days?…

Since there is technically a chance this was a mistake on our end somehow, I think the move is to reship his claimed leaked bottle, and simply blacklist from future ordering. I’d feel bad if it really was on us, but anyone who has gotten a pack from PM would know the solution would’ve had to have bypassed a minimum of three layers to even reach the box, much less with enough time to dry.

I’d appreciate any input here on what you all think I should do. I told myself I’d just replace and blacklist any instance of leakage claims, as that’s the best way to protect myself financially, and nobody has the right to my services, but again, put yourself in his shoes if he is telling the truth. That’d be pretty shitty to get blacklisted from the best vendor through no fault of your own.
Bartards are some of the most notorious subsections of customers to lie and try to claim stuff like "their solution leaked everywhere" in order to get free product.
 
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