Certussrx.com

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  • Start date Start date

Was this IOP good to you?

  • YES

    Votes: 59 83.1%
  • NO

    Votes: 12 16.9%

  • Total voters
    71
@lucy: what happened?

I had really wierd issues yesterday with email between myself and A and R. They were returning my emails very timely, but I wasnt receiving them until hours after they wrote them! Some wierd solar flare activity maybe? They were timestamped 11am, but didn't hit my inbox until hours later.

Regardless, I received my package today, so I can chalk up another succssful order with A. She is awesome!

FG

 
I placed an order Monday for overnight then when I received Tuesday, 1 of the 3 products I ordered was missing. So she agreed to send it by Wed. Well, I received 1/3 of the missing product Wed. I contacted her again Wed(yesterday) and she send she would send by today but I didn't receive. After I contacted her this time, she said it was a stock issue. I asked for a comparable substitute and she agreed to send by tomorrow. Ugh! Just want this to be resolved. I'm sure it will be! Totally not A's fault. She is still one of the best. I will update...

 
I would be very frustrated by now. You paid for a product and service and still waiting for it....you have been very patient. I would ask for it to be resolved and a lil extra for my trouble...

 
Thought I would update; received missing parts of my last order but it was a substitute. So happy A came through! Hope everyone has s great weekend!

 
I've been trying to order with A with R and with J and it seems they all have the same inventory issue. Is it just me. PM me if anyone is having the same issue or being told the same thing. It seems like very vendor doesn't have the same thing and that seems strange. Thanks for the help.

 
I've been trying to order with A with R and with J and it seems they all have the same inventory issue. Is it just me. PM me if anyone is having the same issue or being told the same thing. It seems like very vendor doesn't have the same thing and that seems strange. Thanks for the help.
If you'd like, PM me the product in question and I'll see what I can find out.

 
Update: Order with A went of w/out a hitch! Less than 24 turnaround!
Awesome news! Anyone have contact today? For some reason my emails to her aren't posting timely, its driving me nuts!

Ordered and paid today before cut off, hoping it goes smoothly!

FG

 
Received my order right on time! I got different color(brand) of one of the meds that I've never seen. They seem to work ok.

 
I placed an order yesterday. No TN. This is not the first time it's happened but it's certainly rare for me at least. This is first order in a while. Has this happened to anyone lately?

 
Never mind! I just got my letter! For once, it was a good sign that I didn't get an email from A this morning, as I was hopeful that she was thinking "chill out, it's on the way!"

A, I LOOOOOVE YOOUUU! /default_biggrin.png

 
MODERATOR UPDATE

I've been asked a number of times recently whether or not A is accepting new customers, and for contact information, as there have been some reports indicating that that might be the case. As a result, I reached out to get a current status report. The reply that I received confirmed that A is indeed open to new DBG customer referrals. However, A also asked me to qualify that by letting any prospective new customer know that she's extremely busy, and that obviously existing customer transactions come first in terms of email replies. As a result, she asked that any new customer contacting her be patient and wait for her reply, which might take several days or more, depending upon how busy she is at any given time.

Also, as is DBG policy, we recommend that you always contact vendors such as A who have a live website via their website contact page. Contacting the vendor in this manner helps protect you against potential scam attempts, and ensures that you are ordering from the authentic vendor. To help insure a timely reply, please also reference DBG and your user name as well. After having taken these steps, if you have not received a reply within 48 hours, please feel free to PM myself or another moderator and we would be glad to follow up with the vendor and remind them of your contact attempt, as well as identify you as a DBG member.

Thanks,

Jewy

 
Last edited by a moderator:
I emailed her a few weeks ago and didn't get a response. I thought it was off but I remembered the last order with her, she & I were having a problem with emails not being received I both ends. Also, I knew she had an inventory issue with what I was looking for. I emailed her tonight so maybe I will hear something in the next few days. I really just wanted to see about the inventory issue and if it was resolved, etc.

 
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