Moneygram Troubles!

My experience with MG started several years ago when I was using their online website to send money to various receivers to a South American location (not Mexico) everything went fine.

Then last year I sent a few to different receivers in Southeast Asia. Couple of months ago I tried again to that area and they would not allow it. Just to see if I was banned everywhere I initiated a MG to a South Pacific island country and it was going to transfer fine, however I cancelled it because I know now from reading these forums that online is the worst possible way and I only use it in person anymore. Mostly WU but I will try another MG soon. I have not had any problems in person and I always pay in cash.

So, this forum has saved me a lot of headaches thanks to the distilled experience of all of you who share their experiences.

Thank you to all who share. That's what makes DBG a great community.

 
I ordered from an international op. They usually take WU and MG but e mail stated that they were having trouble with WU and to use MG. I had never used either but did it online and thought there wasn't a problem. About an hour later, I checked on the status of my moneygram. A message told me to call the 1-800 number. I did and the girl told me that since it was my first time using moneygram they wanted to verify my identity. Then they asked who the receiver of this money gram was. I said a friend. They asked what the money was for. I said it was a loan. They asked when I had last seen the receiver in person. I said 8 months ago. She put me on hold and then returned to tell me that they would not authorize this transaction?! WTH? I'm wondering if I should try and go to Walmart in person to send money with moneygram? Would I have better luck? Now, I can't order from the most popular and reliable IOP. Any suggestions? BTW...the amount was $315.

 
My apologies. If I had just read the previous post, I would have found my answer.

 
I had no problems with MG when I physically went to one of their locations. I won't attempt to do it online anymore.

 
I had no problems with MG when I physically went to one of their locations. I won't attempt to do it online anymore.
I think online transactions get scrutinized more since anyone could be sending money for what ever reason. I guess by going in person at least the clerks can spot any suspicious activity and see the sender in person. Maybe MG feels better that way I don't know 

My first time with MG was online, I was told to call back then denied. Ever since it's been in the flesh.

 
Never online - just asking for trouble.  In person is no guarantee but better chances of it going through.  I was banned from MG a while back.  Now I use the other method - use one of the local Mexican grocery stores, and stand in line with everyone else.  

 
OK, this may have been answered somewhere but I haven't seen it. I never used MG online and usually went to the nearest Wally World. As I've said in other posts in this section, after a while of sending payments down there, I got banned. Has anyone that has been banned ever actually gone back to MG and been accepted again? And I mean, accepted for sending payments down there.

Thanks, mbs

 
I have never had any problems with MG. But after being scammed and having to cancel same name twice with in a week or more. I will switch back to WU. Which has a lot of online hoops to jump thru. Thanks for the info.

 
OK, this may have been answered somewhere but I haven't seen it. I never used MG online and usually went to the nearest Wally World. As I've said in other posts in this section, after a while of sending payments down there, I got banned. Has anyone that has been banned ever actually gone back to MG and been accepted again? And I mean, accepted for sending payments down there.

Thanks, mbs
I just used a cell phone number instead of my home number and that allowed me to do MG transactions again as if I was a new client.

 
One time I had to request a refund from MG and the phone number on the form was my cell and when I called I used my home phone. They bitched about that like I was trying to scam them so I called them back on the cell and my refund was processed no problem.

Not exactly what the other comments are about but I just wanted to add that in case someone decides to use a phony phone number.

 
I just used a cell phone number instead of my home number and that allowed me to do MG transactions again as if I was a new client.
Thanks W24, I've heard that the phone number is what they pay most attention to - did you use your same name?

mbs

 
Thanks W24, I've heard that the phone number is what they pay most attention to - did you use your same name?

mbs
If you have transaction issues you may have to go to the point of purchase and show proof of ID to get a refund, to change receivers, or cancel a transfer...

So after my third time of losing my entire transfer because I had no proof of ID of the person's name on the MG form, I went back to using my real name.

That is something for everyone to decide for themselves. But as we recently found out by reading helpful comments by other members, it appears the phone number used in the transfer is the key flag

So:

Buy a  couple of crappy throw a ways - tracphone. Just fill them up with enough minutes to keep 'em working so you can have alternates. So the same phone number won't keep showing up for every transfer. This is just a suggestion from me to yooz guyz. All the friggen money you already spend and spent, this could really mix things up. Get yourself the cheapest tracphone and put the least amount of time needed. I'm thinking you could have a couple extra phone numbers for about $200/yr maybe more or less. Don't moan, that's overnight shipping on one of J's orders and no one bitches about that.

 
If you have transaction issues you may have to go to the point of purchase and show proof of ID to get a refund, to change receivers, or cancel a transfer...

So after my third time of losing my entire transfer because I had no proof of ID of the person's name on the MG form, I went back to using my real name.

That is something for everyone to decide for themselves. But as we recently found out by reading helpful comments by other members, it appears the phone number used in the transfer is the key flag

So:

Buy a couple of crappy throw a ways - tracphone. Just fill them up with enough minutes to keep 'em working so you can have alternates. So the same phone number won't keep showing up for every transfer. This is just a suggestion from me to yooz guyz. All the friggen money you already spend and spent, this could really mix things up. Get yourself the cheapest tracphone and put the least amount of time needed. I'm thinking you could have a couple extra phone numbers for about $200/yr maybe more or less. Don't moan, that's overnight shipping on one of J's orders and no one bitches about that.
I have a fairly fail-safe way of using MG and maintaining your best chance at anonymity. I really don't want to share it publically however I an happy yo share via PM. It's never failed me or the people I have walked through the steps.
BUT now having said that;and I think I already posted this; within the very near future the money services sector will have to comply with the anti-money laundering regulations that all financial institutions have to adhere to which means they will be required to run the ID of each sendering. It won't be a hit or miss and no one has the ability to say they don't have the staff, resources or whatever as the business will suffer large fines for noncompliance.

Time to figure out another method! :)

 
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money gram just canceled my account even though i said i know this girl and her family for three yrs and seen them three months back. I was furious, I was like i used you all the time and this is crazy, if i had a problem i think i would have reported it by now but ur  cancelling my trasaction/. wtf...these people are way to hard on there customers

 
word to the wise I used the same location twice for sending MG and I used the same bogus name

and same burner number and the lady behind the counter was able to say "yes that number matches

the name"...so it appears that the systems used do record certain details even when you use a location

in a shop , the one i used was a post office....

So if you use a fake name dont get caught out when you give your mobile/cell number as they will

have a record of it under the last name used.....!

/default_wink.png

 
word to the wise I used the same location twice for sending MG and I used the same bogus name

and same burner number and the lady behind the counter was able to say "yes that number matches

the name"...so it appears that the systems used do record certain details even when you use a location

in a shop , the one i used was a post office....

So if you use a fake name dont get caught out when you give your mobile/cell number as they will

have a record of it under the last name used.....!

/default_wink.png
Good shout there meyerlansky, my last transaction done at post office brought up ALL my previous ones, even the ones done at a travel agent. No problems, but good to know.

 
Man MG/WU are okay domestically but once you send it out of the country the flags start flapping in the wind.

Either CIM(don't ask if you don't know, it on the board) or Bitcoins. BC's are fairly unregulated presently and should remain that way for some years to come.

MG and  WU know exactly what's going on. But they also make all of their revenue from money transfers. We may have to start sending money to A, then A sends to B and so on.....

 
I often just use different stores that offer money gram, and since they are often required to ask if you know the receiver, I frequently tell them that my brother is in Peace Corps and that is his platoon guide. I usually have some sort of b******* story to go along, such as, this is the guy that made sure he didn't skip his antimalarials to have a drink one night, and it was just as well!  I have never used an alias, but I try to keep the mail to sporadic pax with Qty. I live in a fairly small town where the locals know that my mother is an immigrant, so I don't think they question International mail. Luckily for me, I often have packages coming from the UK, and more than once they have been visibly torn only to reveal jammie Dodgers or chocolate digestives.

 
They always ask if I know the person I'm sending to, and a simple "yes" has always been sufficient. This last trip, she immediately asked me for the last name after I said I knew the person. Luckily, I always memorize the name and shot back the answer without hesitation.

Have had a cover story prepared for ages, but have never had to use it.

 
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