- Joined
- Aug 4, 2016
- Messages
- 328
99% of successful, legitimate vendors would say, “Extra goodies were sent. Enjoy your gifts. Thank you for your business”
NOT: “We sent you extras. You owe use more money now — or else ….”
Absolutely. Had this several times with several professional vendors over the years.
Even when it was as a complete, costly order that got sent out twice by accident, they they turned down my offer to pay for the extra and were rather thankful for having a loyal customer who's informing them that something went wrong rather than being mad about the lost money.