https://secure.icomstec.com/savings/indexeng.htm

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was this IOP good to you?

  • YES

    Votes: 27 79.4%

  • NO

    Votes: 7 20.6%
  • Total voters
    34
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BREAKING NEWS! Guess what just showed up? Ordered Monday last week but it felt like three weeks. This was an excellent wake-up call for me, as I've been far too complacent about not having a backup source.

 
They sent me a nice apology. Apparently they will now have 2 people in customer service. I'm going to place another order and see if they've fixed that glitch with the confirmation emails. I'm used to them being late with the tracking emails, but not getting the automated one when I submitted my order was a first.

If the delay was in order to replenish stock, they did a hell of a job. These footballs are FRESH!

 
finally got my tracking#.....idk why but i get so stressed when i have no idea whats going on <_<

 
Ordered 12/12/12

Received 12/17/12

Everything was perfect. They emailed me back within 5 minuets of contact with their new email. I was amazed. They told me a tracking number would be available Monday. But that means my package is out for delivery every time. Sure enough the tracking hit my email and I already had received it /default_smile.png So don't worry the orders are coming. I was getting worried too. I also counted and received 15 extra of one product and 2 of another. Just thought it was worth mentioning. IF you got a tracking number your package should be their tomorrow. It is the same shipping method they always use. Nothing new. to report but a extra business day of processing. Hopefully after the new year it picks back up to speed. But I plan to order 2 days ahead just to be safe for now.

Cheers!

 
Also I had no conformation email that's why I got worried. After the new email came available I was re assured my order number was good and would have a update after the weekend. It came right when they said in there email. Great new customer support. :)

 
humboldtguy said:
Also I had no conformation email that's why I got worried. After the new email came available I was re assured my order number was good and would have a update after the weekend. It came right when they said in there email. Great new customer support. /default_smile.png
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yea same exact thing happened to me but on its way woo hoo!!!!!!!

 
Does the .es email address work because replying to the yahoo.com one certainly doesn't.

 
Some people seem to be getting replies at the .es addy. I had no such luck and I can't say I'm happy about it. I placed a second order in hopes that they would make good on the 60 tabs I was shorted. Then I come here and read about people receiving responses within 5 minutes..... I wrote them on Friday.. anyway, the order I paid for this time came in full yesterday however I'm still short 60 tabs without even so much as an email as an apology... I think I'm going to give these guys 1 last chance to make good on my missing tablets or I'm going to have to take my business elsewhere. I'll be sure to come back and edit my post if they remedy the situation but I just ordered products I didn't neccesarily need and paid the extremely high cost of overnight intl s&h so that I would receive the remainder or my previous order and now I'm going to be expected to place yet another order to get what I've already paid for.. I told them I'm sure it was an honest mistake and was very polite in my email and when I didn't hear back I thought maybe I got lucky and they would just handle it for me but my pack showed up and nothing has changed... I'm getting frustrated. This is starting to seem like clubalp I dare say, only in that I'm sure I'll never see those 60 tabs unless I place another order because I doubt they're going to spend money out of their pockets to fix their mistake and it will be left up to me to fund receiving the remainder of my previous order.. I was hoping for a merry christmas... now I'm just hoping for an email stating my 60 garlic are on their way.... c'mon palmira... I have faith. Please make right on this. I've read about you guys shorting other people and they always receive with their next order so what's up? Did I do something wrong or is $600 in a month just not enough to pay for customer service?

 
opmden said:
Some people seem to be getting replies at the .es addy. I had no such luck and I can't say I'm happy about it. I placed a second order in hopes that they would make good on the 60 tabs I was shorted. Then I come here and read about people receiving responses within 5 minutes..... I wrote them on Friday.. anyway, the order I paid for this time came in full yesterday however I'm still short 60 tabs without even so much as an email as an apology... I think I'm going to give these guys 1 last chance to make good on my missing tablets or I'm going to have to take my business elsewhere. I'll be sure to come back and edit my post if they remedy the situation but I just ordered products I didn't neccesarily need and paid the extremely high cost of overnight intl s&h so that I would receive the remainder or my previous order and now I'm going to be expected to place yet another order to get what I've already paid for.. I told them I'm sure it was an honest mistake and was very polite in my email and when I didn't hear back I thought maybe I got lucky and they would just handle it for me but my pack showed up and nothing has changed... I'm getting frustrated. This is starting to seem like clubalp I dare say, only in that I'm sure I'll never see those 60 tabs unless I place another order because I doubt they're going to spend money out of their pockets to fix their mistake and it will be left up to me to fund receiving the remainder of my previous order.. I was hoping for a merry christmas... now I'm just hoping for an email stating my 60 garlic are on their way.... c'mon palmira... I have faith. Please make right on this. I've read about you guys shorting other people and they always receive with their next order so what's up? Did I do something wrong or is $600 in a month just not enough to pay for customer service?
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Correct me if I'm wrong, but it seems like people are more likely to get a reply if they have a simple question about product info or tracking. But if you have something that deals with money, shortages, anything that might come out of their pockets, you're less likely to hear back from them. Kind of sad if I'm right.

 
Order placed 12/13

received confirmation and Tracking 12/17 ( after e=mailing through .es)

Tracking# never appeared in carrier system to this day

Received package 12/19 all accounted for

delivered by contractor for carrier today 12/19

This is a real pharmacy and the are slammed and they are very busy now.

I lived in Central America and the are short handed during Christmas to new years.

Try to be patient during holidays. I am about 30/30 with these guys I even have called then via skype in the past

They are very Professional

Garlic 1mg back in stock today -placed another order today.

Meryr Christmas to all

 
Quick note my new order today, they emailed my new order and order number within seconds. They seen to be back to sending immediate confirmation as before. They seem to be back to quick service we all love

 
kickerjayz said:
Order placed 12/13

received confirmation and Tracking 12/17 ( after e=mailing through .es)

Tracking# never appeared in carrier system to this day

Received package 12/19 all accounted for

delivered by contractor for carrier today 12/19

This is a real pharmacy and the are slammed and they are very busy now.

I lived in Central America and the are short handed during Christmas to new years.

Try to be patient during holidays. I am about 30/30 with these guys I even have called then via skype in the past

They are very Professional

Garlic 1mg back in stock today -placed another order today.

Meryr Christmas to all
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Yeah, going totally radio silent aka not answering ANY emails for over a week is very Professional. Right now I'd just LOVE to give them the benefit of the doubt, they've slapped us in the face so many times, they deserve it. Fuck these assholes. Buy their cheap meds, but don't go easy on them for a second. They're a shady operation run by complacent, heartless, greedy assholes who hire lazy help.

 
Just got 3 more emails from Palmira stating that there cerevits are now on sale, but damn it's hard to get a hold of em I think in total I maybe got 2-3 reaponses from em the one was within hours, idk what to make of it

 
The Shattered Soldier said:
Yeah, going totally radio silent aka not answering ANY emails for over a week is very Professional. Right now I'd just LOVE to give them the benefit of the doubt, they've slapped us in the face so many times, they deserve it. Fuck these assholes. Buy their cheap meds, but don't go easy on them for a second. They're a shady operation run by complacent, heartless, greedy assholes who hire lazy help.
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TSS,

LMAO!!!!!!!! Yes they are back in stock with most items. I placed an order today and immediately rec'd a confirm email. Maybe 7 days before I receive but even many fortune 500 Companies take holidays off. No worries. Rec'vd my last 2 orders Mon and Tues. And agree make emails short and to the point, write them a damn essay and you'll never hear from them they'll just hit the big D button!

 
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