TGC-RC

[mikejones77]

This not the way to contact us. If you need any help, you have to provide order number. If it's untracked order, we can't help. Definitely not after 3 months when you suddenly decided to contact us. Sorry.

how else to contact you ? you don't answer emails no more .i emailed you for the last 2 months. nobody in their right mind is going to wait 3 months to contact anyone about about their order. the tracking # you gave me never become active so you gave me new tracking # that also never came active .after i wrote you about it you stop responding. i understand you dont do refunds but be a good business in work something out please

 

[Og5shotz]

I can see that our support contacted you...

We offered you a much better product for the same price that you paid for your order. You saved 90 usd. And you agreed.

So can u please email me my tracking number n don't say u offered a much better mag cause I'm getting half the amount of mags i was originally getting and I believe that obviously the 1 I was ordering is the 1 I truly wanted. Now that was the much better mag Now let's see if I even receive my mag will keep everyone posted on the updates but fyi i ordeeed these mags over 2.5 weeks ago n we are just Gettysburg to were u say your deliverung my mags not very punctual and your communication time sucks hope u don't pull this shit on everyone

 

[RiftChems]

Thank you I received tracking number. Will update when product arrives!

 

[mikejones77]

We were 100% fine with you. We reshipped to you even if we can't prove that your order from Canada never delivered. And even if our policy said we do not reship untracked orders from Canada.
We already refunded you for the dilaudid which Out of Stock.

So why the hell you treat us like we did something wrong? you are right, we weren't 100% use you, but 104% at least!

I HAVE TO ORDERS #13082 #13056 THAT I NEVER RECIEVED BRO . I ORDER FROM YOU BEFORE IN RECIEVED SO I KNOW YOUR NOT A SCAMMER BUT YOU HAVE MY 3K . NEVER OFFERED A REFUND OR TRIED TO MAKE IT RIGHT ... VERY BAD BUSINESS . I WAS A LOYAL CUSTOMER . PLEASE I NEED MY MONEY OR I CAN SWIPE OUT FOR SOMETHING ELSE BUT PLEASE BRO DONT DO THIS TGC-RC

 

[pinatawithconfetti]

Ok so u fixed his order when u going to fix mine n ship out a replacement product this is going on 3 weeks now

I was very very polite for the first month and after getting the same runaround over and over I got upset. Can you blame me? You said they reshipped my order? Soon as I get it I will be more than happy to update my review to reflect I received it. I would have never bothered you if I had received it in the first place. Also, your replies to my emails said nothing about my options for the dilaudid's. The person that emails me is often short with words and confusing. I wouldn't cause this much fuss over something I received as I was raised with manners. Taught that a deal is a deal.

We were 100% fine with you. We reshipped to you even if we can't prove that your order from Canada never delivered. And even if our policy said we do not reship untracked orders from Canada.
We already refunded you for the dilaudid which Out of Stock.

So why the hell you treat us like we did something wrong? you are right, we weren't 100% use you, but 104% at least!

Thank you for the refund on those pills. I do appreciate that. The reship you claim you sent me has not made it here. I have emailed several times asking for the tracking number which you refuse to give me. Like the other post says above you are responsible for you partners actions because I ordered from your website. Not there's. So using them as a scapegoat and reason why I'm not getting my package is unacceptable. Shipping my order without a tracking number is also unacceptable. I specifically said to reship it with a tracking number multiple times via email. because the quantity I ordered was enough to warrant such a number. I Even said that if you shipped it with FedEx next day or UPS next day or similar that I would pay for the additional shipping costs. It's not an unreasonable request. I've gone ignored again and I'm just done.

The reason why I keep posting on this forum is because the person that responds to my emails isn't you or at least doesn't sound like you. You sound a little more reasonable. That's why I'm writing this here. I broke my back in a construction accident. I have lots of pins and rods in my back. Most of the day I'm in quite a bit of pain. I don't use for pleasure, I use to mitigate my pain and only do very small amounts so that I can still function. Reason why, pain management in this country sucks. This order was a big deal and it would have paved the way for a lot more business for you because I know a lot of people looking for a reliable vendor.

I ordered something from one of your UK partners and if that makes it to my house then I will know for sure that your North American partner either didn't send it or made an error when shipping it. You may want to consider dropping your North American partner because they're making you look bad.

Please don't think I'm hating on you. I'm not. I'm hating on your North American partner cause I don't believe that sent anything. I'm just reporting the facts as they come at me. The facts are I placed an order almost 2 months ago and have not received it even though you claim it has reshipped. I've not been provided any tracking information so I cannot confirm it has been sent. So until I receive what I ordered I will not change my opinion.

I'm pretty damn honest person and wouldn't try to swindle somebody out of more product. So saying that was not very nice. If I receive my product I will change my comment and update it to reflect that but until then I'm pissed. It's a simple business structure that most people operate with. Customer pays for product, seller gives the customer the product. I'm a businessman. If I have an unhappy client I will do whatever I have to to make them happy because this is how it works. A unhappy client will tell 10 people. A happy client will tell 5. So when things like this happen and they seller doesn't provide a proper remedy to a customer they lose repeat and potential clients as well as damage there reputation. Repeat customers are essential to business growth. Repeats are the bread and butter of any business because a level of trust has been established.

I have been extremely patient and understanding. So to hate on me will not help your cause. My first order was basically poison and made all 10 test subjects sick for days. You gave me a discount. Good customer service. The second said it was in stock when it wasn't and I had to wait 3 weeks to get those x bars. My third order, is the one I'm talking about right now. Both products said they were in stock. I come to find out that the dilaudids are not in stock and it's been two months and I finally was just like give me a refund. Which I really appreciate that you did. But this other order the sample pack from North America was expensive even with the discount. It just so happens that I'm not receiving The shipment although everything else that sticks to my house has no problem. So I find that very odd. And leads me to believe that the shipper made an error or just didn't ship it. This is exasperated by not giving me a tracking ID. So I've been very very nice and I'm just about run out of kindness.

My advice
1. Unify your "partners" under a common business model for shipping and customer complaints using best practices.
2. Offer insurance on shipments in case something out of your control happens such as shipping errors, packages lost in transit, etc. if your shipping is a high success rate you get the extra income from the insurance premium. The customer has the reassurance that if something happens to their package they can get another by filing a claim. Tricky part with this one is coming up with the necessary requirements for a valid claim. That's where the tracking number is essential. Because then you can see for sure if the package made it or it didn't.
3. Consider switching shipping to UPS or FedEx as they are much more reliable at delivering and tracking packages. This will come with a higher cost to you but past that on to the customer by adjusting prices to compensate for that. People will pay more money for reliable delivery of a quality product. That is fact
4. Don't designate which partner the product comes from. I understand the psychology behind it but its a tricky way to not take responsibility for when they screw up which is only going to hurt future business growth. That's why #1 is critical.
5. Offer faster shipping for an additional fee. If people want it fast, they will pay the fee
6. Make sure to provide tracking IDs on all shipments. If you're worried about somebody figuring out where it's coming from pick a different city and or a gas station or City Hall and put their address on it as a shipper. And some made up name. This keeps everybody honest. It keeps the shipper honest and it keeps the buyer honest. Without it you can say whatever you want but I can't believe you because I don't know you. I need proof.

At The end of the day you're still a business and any business that wants to succeed has to be customer-oriented. So this whole tough s*** approach when people don't get what they are supposed to get is not a good way of doing business. You keep that attitude up and you won't have a business. If I receive my big order I will let you but I got a feeling I'm going to recieve anything but excuses.

 

[TGC-RC]

I HAVE TO ORDERS #13082 #13056 THAT I NEVER RECIEVED BRO . I ORDER FROM YOU BEFORE IN RECIEVED SO I KNOW YOUR NOT A SCAMMER BUT YOU HAVE MY 3K . NEVER OFFERED A REFUND OR TRIED TO MAKE IT RIGHT ... VERY BAD BUSINESS . I WAS A LOYAL CUSTOMER . PLEASE I NEED MY MONEY OR I CAN SWIPE OUT FOR SOMETHING ELSE BUT PLEASE BRO DONT DO THIS TGC-RC

We can't really work that way. If you need our help do it properly -
first letter on name and family name + order number.

As we mentioned, many orders got lost because the holidays. We take responsbility to reship them. We are taking the loose. No other vendor would take the loss of 100 lost packages. BUT WE DO IT. We are here to provide service for almost a decade. That's why we have many loyal customers for many years.

95% percent of the customers who complain here, complain unjustly. Impatience... We constantly take care of our customers even if we end up losing money.

We ask, if you are a customer who cannot be grateful or wait patiently and contact us in a respectful manner - if we do not answer by email, then contact us through Threema - then simply look for another vendor. We don't need you and your money. It's not worth it to us. thanks

edit -
Of course, most of our customers are very kind and we are grateful for them. But of course, mostly bad customers come and make noise... it's always like that.

 

[pinatawithconfetti]

We were 100% fine with you. We reshipped to you even if we can't prove that your order from Canada never delivered. And even if our policy said we do not reship untracked orders from Canada.
We already refunded you for the dilaudid which Out of Stock.

So why the hell you treat us like we did something wrong? you are right, we weren't 100% use you, but 104% at least!

This next reply I have no remorse in posting as this is your own doing by way of your North American lying bastards!

You have lied to me about shipping me my order the first time and about reshipping it. I have investigated these potential shipments and no records exist of any shipment to my address from any Canadian source. This is further confirmed by the fact that I ordered something from your UK partner roughly 8 days ago and have received that shipment already! It's been 12 days since the claimed reship from Canada and nothing has arrived. No incoming packages have been detected. I have friends high school in the shipping industry. Mostly the USPS, UPS and FedEx. Who I contacted and they have no records of any shipments to my address in the last 90 days. FedEx has shipment that is prepared for them but the shipper has not given the package to FedEx yet. So Shame on you! One for lying about shipping it the first time, two for lying to everyone on DBG about reshipping, and 3 for lying to me about it again!

You seriously need to get your house in order or you won't have a pot to piss after you find yourself with no more customers. Damn you for making me post this TGC!

 

[TGC-RC]

We reshipped for you the order from Canada even if we said clearly that we can't do anything if orders from Canada did not deliver. Most of them delivered safely. But some of them do not, sometimes. If you want to be sure that your order delivered safely, order it from USA domestic or from China with tracking number. If you have tracking number and it's not deliver - we can ship. But you just spending our time, energy and do not respect us and our terms. I told also our email customer support stop to reply to you. We are not going to waste more time on it. Mostly after you gave us such a bad review unfairly!

The funny part -
he complained so much and then make an order from us for another products!!

 

[Giz90]

Is this vendor legit or what? Honestly wondering what is going on? no order made but I’m lost now and was going to order but is everything all good?

 

[xenxra]

Is this vendor legit or what?

maybe¿? hard to reach a consensus here.

 

[pinatawithconfetti]

We reshipped for you the order from Canada even if we said clearly that we can't do anything if orders from Canada did not deliver. Most of them delivered safely. But some of them do not, sometimes. If you want to be sure that your order delivered safely, order it from USA domestic or from China with tracking number. If you have tracking number and it's not deliver - we can ship. But you just spending our time, energy and do not respect us and our terms. I told also our email customer support stop to reply to you. We are not going to waste more time on it. Mostly after you gave us such a bad review unfairly!

The funny part -
he complained so much and then make an order from us for another products!!

I placed an order from your UK vendor to see if your Canadian vendor was lying or not. Which they in fact are lying about shipping my order. Tell me how is it possible that an order from the UK got to my house in 8 days yet 2 shipments from your north american partner don't even show up on the radar for incoming packages? I find that very odd. NOT 1 but 2 shipments of the same thing never made it to my house. Now what are the odds of that happening? I call BULLSHIT on you TGC! Furthermore, I Stated I wanted a tracking number on the reship as the amount I ordered warranted one. I mention it about 4 times that I wanted a tracking #. I was ignored. this just infuriates me that you blatantly disregarded my request for a tracking #. You can stand on your head a swear up and down all day to the whole world that the order got shipped but you have no proof of this clam. So long as you don't have a tracking number your just blowing hot air up my skirt. side note: the product I ordered is only carried by your north American partner, how am I supposed to order it from china or domestic if they don't have it?????

The point here is that your north American partner never shipped me anything and you know this. You basically stole from me and then lied about sending the product. I wish I had received it, I really do. I got better things to do then to be pissed off. The problem is $1200. That's a chunk of change. I have nothing to show for it yet you still get to keep your money and that's the part that pisses me of. I don't enjoy writing these but if perhaps if I spare someone the grief, frustration and money by warning them not to order anything from you then its worth it.

you got 2 options. A. actually ship the product to me WITH a tracking # or B. refund my money

Until then This part goes out to anyone thinking about ordering from TGC- DONT DO IT. Between the sketchy no tracking shipping to the tough shit attitude they have you have a better chance of hitting the jackpot on a lottery scratcher then getting what you paid for. That's if they even shipped it at all, they will tell you they did but they didn't because they have a half dozen excuses why its not there fault. The last of which is "order at your own risk".! Do yourself a favor and order from a vendor that provides you with a tracking # so you can verify that they ACTUALLY shipped your order and either offers some type of order insurance or guarantee on there shipments. You my inquire about the use of an escrow type service to insure that you get the product you are paying for. escrow services will hold onto the money until the buyer has received the delivery of the product. once delivery has been confirmed the escrow service will release the money to the seller. This can help keep everyone honest. Most importantly don't forget that Tracking # and if they wont provide one don't buy anything from them. That's a red flag.

 

[TGC-RC]

maybe¿? hard to reach a consensus here.

I placed an order from your UK vendor to see if your Canadian vendor was lying or not. Which they in fact are lying about shipping my order. Tell me how is it possible that an order from the UK got to my house in 8 days yet 2 shipments from your north american partner don't even show up on the radar for incoming packages? I find that very odd. NOT 1 but 2 shipments of the same thing never made it to my house. Now what are the odds of that happening? I call BULLSHIT on you TGC! Furthermore, I Stated I wanted a tracking number on the reship as the amount I ordered warranted one. I mention it about 4 times that I wanted a tracking #. I was ignored. this just infuriates me that you blatantly disregarded my request for a tracking #. You can stand on your head a swear up and down all day to the whole world that the order got shipped but you have no proof of this clam. So long as you don't have a tracking number your just blowing hot air up my skirt. side note: the product I ordered is only carried by your north American partner, how am I supposed to order it from china or domestic if they don't have it?????

The point here is that your north American partner never shipped me anything and you know this. You basically stole from me and then lied about sending the product. I wish I had received it, I really do. I got better things to do then to be pissed off. The problem is $1200. That's a chunk of change. I have nothing to show for it yet you still get to keep your money and that's the part that pisses me of. I don't enjoy writing these but if perhaps if I spare someone the grief, frustration and money by warning them not to order anything from you then its worth it.

you got 2 options. A. actually ship the product to me WITH a tracking # or B. refund my money

Until then This part goes out to anyone thinking about ordering from TGC- DONT DO IT. Between the sketchy no tracking shipping to the tough shit attitude they have you have a better chance of hitting the jackpot on a lottery scratcher then getting what you paid for. That's if they even shipped it at all, they will tell you they did but they didn't because they have a half dozen excuses why its not there fault. The last of which is "order at your own risk".! Do yourself a favor and order from a vendor that provides you with a tracking # so you can verify that they ACTUALLY shipped your order and either offers some type of order insurance or guarantee on there shipments. You my inquire about the use of an escrow type service to insure that you get the product you are paying for. escrow services will hold onto the money until the buyer has received the delivery of the product. once delivery has been confirmed the escrow service will release the money to the seller. This can help keep everyone honest. Most importantly don't forget that Tracking # and if they wont provide one don't buy anything from them. That's a red flag.

I told you, if you want 99.9% delivery, choose USA domestic or China. You again made an order from another country where the order is without guarantee. Anyway, we sent you the tracking number. All the best!

 

[TGC-RC]

maybe¿? hard to reach a consensus here.

149% legit. This industry is hard. We have many parcels that lost due to the holidays. As we guarantee, we will reship all orders. But some orders are delayed now. We already reship 40% of the orders from China. And I believe we will cover all the orders that left to reship by the next week. Apologies!

 

[pinatawithconfetti]

I told you, if you want 99.9% delivery, choose USA domestic or China. You again made an order from another country where the order is without guarantee. Anyway, we sent you the tracking number. All the best!

Dear TGC,

This is exactly what I mean. You don't listen. I said the UK order made it to me just fine despite an issue with them not putting the address on it correctly because I had a tracking number I was able to link it my account with that shipper resulting in a successful delivery despite the address. That's why tracking numbers are so important. They can prevent packages being lost despite people screwing up a relatively simple thing to write on a shipping label like an address!!!!!!!! Take note on that last part. You can decrease the amount of lost in transit shipments from errors made by sender or shipping company by providing that essential tracking #. People can track the package online and when a situation like this happens the package won't be sent back or discarded. Both the first ship and 2nd reship from North America partner you claimed had no tracking #

Which leads me to this next part. I want to make a correction. The package from North America was actually shipped twice......BUT.....they put down incorrect shipping information on both packages resulting in both shipments stopping in LA as they didn't know where to send them. They didn't put the goddamn street number on the fucking packages! I had a buddy from high school who is a post master now look into further to make sure nothing got missed. I just couldn't wrap my head around how both ships I didn't get. He put my name into the system they have for documenting lost packages and that's how he found out about the packages. See when they first get your package all they are looking at is the address not the recipient. That happens at the local level. Moving on. So the First package has been discarded or destroyed. The 2nd has been sent back to whoever shipped it.

So this is 200% your partners fault. Not any shipping companies fault or misplacement. This is because they didn't put that goddamn street number of my place on the packages!!. How both your north American and Uk partners managed to do that is beyond me. I have emailed you with my mailing address clearly spelled out. I expect you to do what's right and try again with the CORRECT shipping information on the package, since the fault is your partners. Please carefully read the email I sent you.

I donated to become a diamond sponsor so I'm going to be on DBG for a long, long, long time as the general consensus i feel is that they look out for there people that no other can compare. That's the exact reason why I feel it's my obligation to recant my story anytime anyone asks about your credibility. Whether or not that story changes and ends on a positive note is all on you. By all means brush me aside and ignore me like you have started to do and you will have a thorn in your side for many years to come. Do what's RIGHT and I will remind people of the extra effort that was made to get me what I purchases for just as long.

The products that I have received aside from the first were of very good quality. The pricing you have can't be beat BUT both of those attributes don't mean a damn thing if people don't receive the merchandise. So what's it going to be? Sink or swim?

 

[pinatawithconfetti]

Is this vendor legit or what? Honestly wondering what is going on? no order made but I’m lost now and was going to order but is everything all good?

No...it's not. Let me clarify.

Order placed and not received after 2 months despite very nice and courteous email correspondences with TGC. I was basically told tough shit until I posted on here.

TGC claims reship has been made. Been 3½ weeks still nothing.

Right after being told of the reship I did a test shop from UK. Got here in (correction, I said 8 days originally it was actually 9). I was given tracking number which helped in avoided lost package due to incorrect address on package

I contacted an old buddy of mine i
Who works at a local USPS. Based on address no packages were sent to me. After my buddy did some digging it was determined that incorrect address was put on both ship and reship resulting in inability to deliver.

So the answer is no. Things are very far from ok. My pocket is 15 bills lighter and I have nothing to show for it. Hopefully that answers your question

 

[pinatawithconfetti]

No...it's not. Let me clarify.

Order placed and not received after 2 months despite very nice and courteous email correspondences with TGC. I was basically told tough shit until I posted on here.

TGC claims reship has been made. Been 3½ weeks still nothing.

Right after being told of the reship I did a test shop from UK. Got here in (correction, I said 8 days originally it was actually 9). I was given tracking number which helped in avoided lost package due to incorrect address on package

I contacted an old buddy of mine i
Who works at a local USPS. Based on address no packages were sent to me. After my buddy did some digging it was determined that incorrect address was put on both ship and reship resulting in inability to deliver.

So the answer is no. Things are very far from ok. My pocket is 15 bills lighter and I have nothing to show for it. Hopefully that answers your question

My buddy looked into the 1st order from North America. The one I have a problem with. Not the 2nd UK test order. Both orders from TGC website. Just wanted to clarify

 

[TGC-RC]

Dear TGC,

This is exactly what I mean. You don't listen. I said the UK order made it to me just fine despite an issue with them not putting the address on it correctly because I had a tracking number I was able to link it my account with that shipper resulting in a successful delivery despite the address. That's why tracking numbers are so important. They can prevent packages being lost despite people screwing up a relatively simple thing to write on a shipping label like an address!!!!!!!! Take note on that last part. You can decrease the amount of lost in transit shipments from errors made by sender or shipping company by providing that essential tracking #. People can track the package online and when a situation like this happens the package won't be sent back or discarded. Both the first ship and 2nd reship from North America partner you claimed had no tracking #

Which leads me to this next part. I want to make a correction. The package from North America was actually shipped twice......BUT.....they put down incorrect shipping information on both packages resulting in both shipments stopping in LA as they didn't know where to send them. They didn't put the goddamn street number on the fucking packages! I had a buddy from high school who is a post master now look into further to make sure nothing got missed. I just couldn't wrap my head around how both ships I didn't get. He put my name into the system they have for documenting lost packages and that's how he found out about the packages. See when they first get your package all they are looking at is the address not the recipient. That happens at the local level. Moving on. So the First package has been discarded or destroyed. The 2nd has been sent back to whoever shipped it.

So this is 200% your partners fault. Not any shipping companies fault or misplacement. This is because they didn't put that goddamn street number of my place on the packages!!. How both your north American and Uk partners managed to do that is beyond me. I have emailed you with my mailing address clearly spelled out. I expect you to do what's right and try again with the CORRECT shipping information on the package, since the fault is your partners. Please carefully read the email I sent you.

I donated to become a diamond sponsor so I'm going to be on DBG for a long, long, long time as the general consensus i feel is that they look out for there people that no other can compare. That's the exact reason why I feel it's my obligation to recant my story anytime anyone asks about your credibility. Whether or not that story changes and ends on a positive note is all on you. By all means brush me aside and ignore me like you have started to do and you will have a thorn in your side for many years to come. Do what's RIGHT and I will remind people of the extra effort that was made to get me what I purchases for just as long.

The products that I have received aside from the first were of very good quality. The pricing you have can't be beat BUT both of those attributes don't mean a damn thing if people don't receive the merchandise. So what's it going to be? Sink or swim?

It's maybe our partner fault. But not ours. So don't talk like "we" put the wrong shipping address. We are working with partners in Canada. They are no robots and they can make a mistake sometimes like any other person. We said clearly that we can't take any responsibility for any issues that appear if a customer made an order with our partners and not with our own lab. But yet, we asked them to reship it for you and they did the reship for you. Our partners are very good and we are working with them for many years now. We were 100% with you and you basically didn't respect us and our terms, spent a lot of our time, and gave our shop a bad name for no reason. We do not blame you personally, we understand that you paid for the product and you just wanted to receive it. But yet, it could be made in much more respectful way. Anyway, good to know that you receive your order (and seems like you receive extra one that you did not even pay for). Enjoy your product and stay safe. Kind regards

 

[snooker6]

I can see a lot of negative sentiment in the recent posts, so I wanted to add my two cents.

This is just my own experience, but I have had many, many successful orders from TGC over the last four years. Yes, they can be slow with communication because they deal with a high volume of customers. But if you can be patient and keep it professional, they're a solid vendor with good product.

I've only ever had one order not arrive over those four years. That's an amazing success rate, given how difficult NZ is.

I have no incentive to say this either, since TGC stopped shipping to NZ recently. It's a shame too, as they are reliable and easy to work with, and I say that having been around since SR1.0.

I'll miss you TGC, thanks for everything!

 

[RiftChems]

Reship tracking hasnt updated since it was provided on the 14th of october, I have sent an email about it waiting to hear a reply.

 

[PharmerJohn]

Oh man ha, what a bunch of drama. Well I'll say, I just placed a large initial order with these guys (since that "Magical Mountain" has a very good reputation) and I put in my order notes that I wanted to confirm I've never had any problems with orders coming from overseas, especially Canada. I believe Customs just simply can't detect relatively tiny amounts of powders in normal envelopes, with the huge scale of mail going between the US and Canada, and therefore there should only rarely be issues. But I also think that there RARELY IS issues, and as their rep here states, the only people you ever hear from are the angry folks who are missing their stuff, the very vocal minority.

Now I might be eating my words in the coming weeks, but I've been doing this shit for a long time, since at least the original Silk Road days. TGC has a very long standing reputation, and frankly we can't get some of these items anywhere else. I don't know where else to find what I can only imagine is basically pure carf anymore, I should say. So as long as their friends in the North aren't selectively scamming us and lying to the big bosses in China (a distinct possibility, but since many still DO get their orders, it could just be bad luck. Which unfortunately will always be a thing sometimes ) then I think they're still legit. Enough for me to put $800 where my mouth is. So fingers crossed but I'm honestly not that worried. But I'm pretty chill too, and like to think most people are honest and do the right thing at the end of the day, especially when I know these guys are still making bank while sending out 100% of orders. They have no reason to ruin a long- cultivated good reputation. Cheers!